Windows 10: Why is my Roblox not starting?

Okay so 2 days ago I restarted my computer from 0 and downloaded Roblox from Microsoft store but when I open the app it makes an error sound, stays open for like 20 seconds and then closes.I have used the repair and reset options on the Roblox app, I have uninstalled and installed it again, I restarted my computer 2 times the problem persists.I read somewhere that a solution could be to run Roblox as administrator, but that function is not available for Microsoft Roblox from what I have seen.I don't know if it's relevant or anything, but in event viewer I get this error:The program W

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How to make roblox start again?

Hello, VexHex

Welcome to the Microsoft Community.



Hello Sorry to hear about your situation, experiencing issues with Roblox clients and applications not starting can be caused by a number of factors. Resolving the issue usually requires a step-by-step process to troubleshoot the underlying cause. Below are some possible solutions and you can try these steps to try to resolve the issue:



1. Check system compatibility

Make sure that your gaming laptop meets the minimum system requirements for Roblox. While most modern laptops are capable of running Roblox, it's still worth checking, especially for graphics and processor requirements.



2. Run Troubleshooting

Run Roblox as administrator: Try running Roblox as an administrator. right-click on a shortcut to the Roblox application or client and select "Run as administrator".

Compatibility Mode: Try to run Roblox in compatibility mode, you can find the compatibility option in the properties settings of the application.



3. Update drivers and operating system

Graphics card drivers: Make sure your graphics card drivers are up to date. Outdated drivers may cause the game to run erratically or not start at all.

Windows Update: You've updated Windows, which is a good place to start. Make sure all updates are installed, including any optional updates.



4. Check firewalls and antivirus software

Sometimes a firewall or antivirus programme may incorrectly prevent Roblox from running. Check your firewall and antivirus settings to ensure that Roblox is listed as a trusted application or has the appropriate exception rules.



5. Reinstall Roblox

If none of the above steps resolved the issue, try uninstalling and reinstalling Roblox completely.



Uninstall Roblox: Completely uninstall Roblox via the Control Panel or Settings application.

Clean up residual files: After uninstalling, check if there are any residual files or folders associated with Roblox and delete them.

Reinstall: Download the latest version of the installer from the Roblox website and follow the instructions.

Thank you for your time and effort in resolving this issue.



Best regards



Bobhe | Microsoft Community Support Specialist

 

How do I fix my Roblox Freezing?

Hi, JaylahCM

Welcome to the MicroSoft Community.



Here are some possible solutions to fix Roblox freezing on your new monitor and PC:

1. Update your graphics drivers: Outdated graphics drivers can cause games to freeze. To update your graphics drivers, go to the website of your graphics card manufacturer (NVIDIA, AMD, or Intel) and download the latest drivers for your model.

2. Change your Roblox graphics settings: Try lowering your graphics settings in Roblox. This can help to improve performance and reduce the likelihood of freezing.

3. Disable Fullscreen optimizations: Fullscreen optimizations can sometimes cause games to freeze. To disable Fullscreen optimizations for Roblox, follow these steps:

• Right-click on the Roblox shortcut on your desktop.
  
• Select “Properties”.
  
• Click on the “Compatibility” tab.
  
• Check the box next to “Disable Fullscreen optimizations”.
  
• Click “Apply” and then “OK”.
  

4. Verify the integrity of your Roblox game files: Corrupted game files can cause Roblox to freeze. To verify the integrity of your Roblox game files, follow these steps:

• Open the Roblox launcher.
  
• Click on the gear icon in the top-right corner.
  
• Select “Settings”.
  
• Click on the “Verify Files” button.
  

5. Reinstall Roblox: If none of the above solutions work, you can try reinstalling Roblox. To do this, follow these steps:

• Uninstall Roblox from your computer.
  
• Download the latest version of Roblox from the Roblox website.
  
• Install Roblox and try playing the game again.
  

If you’re still having problems with Roblox freezing, you may need to contact Roblox support for further assistance.



Best Regards

Martin | Microsoft Community Support Specialist

 

roblox cursor issue

Hi,



Thank you for writing to Microsoft Community Forums.



In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 currently installed? (Type winver in Windows search/Run command)
  
• What is the make and model of the PC?
  
• Does it happen specifically with Roblox games or any other app?
  
• Are you aware of any changes on the PC prior to this issue?
  

However, before proceeding with the below steps, we would suggest you to sign out from Microsoft Store and after performing the steps sign in with the same Microsoft account.



Step 1: Reset the Windows Store Cache

Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK.



Note: A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.



Step 2: Run the Windows Store Apps Troubleshooter

Select the Start button, and then select Settings>Update & Security > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.



Step 3: Reset Roblox app

1. Press Windows + I key to open Windows Settings.
   
2. Click on Apps and select Apps & feature from the left pane.
   
3. Scroll and look for the Roblox app.
   
4. Select the app and click on Advanced option.
   
5. Click on Reset and once you see a tick mark, then relaunch and check.
   

Regards,



Aditya Roy

Microsoft Community – Moderator