Windows 10: Windows 10 file backup stopped working a month ago

Hello, I'm running Win 10. My backup has stopped working. For a while now, I've been unable to check my hard-drive backups through the Settings menu. 'More options' just greys out when I click it. I have resorted to the original control panel, which still works. This morning, going to Restore Files, I got the message 'no file history found, file history turned off'. Going into event log, I found this error message: 'Unable to start a backup cycle for configuration'. But file history is on, according to the 'file history' page. Apparently the last backup was o

:)

 

Back up in Windows 10 dated a month ago

I did all that and I'm afraid it has made no difference. The backup seems to be very fast? When I go into my Seagate, the last date in the configeration file is 25 August and in the data file, 26 August. Nothing in September. A bit of a worry?

 

Back up in Windows 10 dated a month ago

Hi,

Thank you for using Windows 10.

As the initial troubleshooting step, I suggest you to stop and start the File History service
and check if that helps. Here is the steps:

• Press Windows+R key and type services.msc.
• Look for File History Service and select it.
• In the left pane, select Restart the service.

Hope this helps. Let us know if the issue still persists and we'll be happy to help you.

 

Backup Issue - Microsoft 10 - Cannot perform initial backup

Question

• 
  
  

Applies to

• Windows
• Windows 10
• Update, backup, & recovery

5 views Backup Issue - Microsoft 10 - Cannot perform initial backup




My backup stubbornly refuses to run. I can't run the initial backup, therefore the file history backups don't run either. This has been an ongoing problem for quite some time. Suggestions I've received have not worked so far. Following is the problem
and the failed resolution attempts:

• I get this message from the Event Log:

Unable to scan user libraries for changes and perform backup of modified files for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

Event ID - 201

Level: Error

User - System

*** ---- There is no config file at this directory location. The contents of the location are:

catalog1

catalog2

config1

config2

• In another thread from July, someone suggested checking a particular service (I forget the name just now) is running. It is.

• Two days ago a Microsoft employee suggested the following steps. These steps resulted in no change, still no backup:

KA

Karthicka_R replied on

• Microsoft
• Support Engineer

Hi,

Thank you for contacting Microsoft community.

I suggest you to follow the below steps to start and stop the services “Windows backup” and “volume shadow copy” and check if it helps.

• Press “Windows+R” and in the run command box type “services. MSc”.
• Search for the service “Windows Backup” double click on it and check whether the service is started or not, click on “OK” button. I suggest you to stop and start the service again.
• Once done again search for the service “Volume shadow copy” double click on it and check whether the service is started or not. I suggest you to stop and start the service again, click on “OK” button and
  check whether you can perform backup successfully.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

• I performed these steps multiple times. The backup still crashes, with the same error message. In addition I collected the following error message, but only one time:

Unable to start a backup cycle for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

Event ID: 200

• Can anyone help me with this stubborn problem?

Thank you in advance.