Windows 10: Windows 11 24h2 causes older game titles to freeze for a few seconds

I encountered an issue where certain games, particularly older titles like Payday: The Heist, experience frequent freezes about 10 seconds while running on Windows 11 24h2. This happened on two separate installations of 24h2 build 26100.I've extensively tested this behavior and found it exclusive to Windows 11 24h2. Previous Windows 11 versions and Windows 10 Pro operated without these freezes.Troubleshooting efforts included disabling G-Sync and adjusting various graphics settings HAGS, optimization for windowed games, etc., but none resolved the freezing issue.All drivers are up to dat

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Factory reset Windows 11 24H2 (build 26100.863)

Hi, I am Dave, I will help you with this.

There are no currently listed problems resetting version 24H2 of Windows 11 and no specific steps you need to perform, are you experiencing any problems with that insider build that is causing you to perform a Windows reset?

 

Games cause the computer to freeze seconds after opening them for Windows 10

Hi,

Thank you for providing us the troubleshooting steps that you have performed.

I suggest to run the game in compatibility mode by following the steps below and check if it helps.

• 
  Right click on the ‘Setup’ icon for the game and click on properties.
  
• 
  Under Compatibility tab, check the option for ‘Run in Compatibility mode’.
  
• 
  Select Windows 8.1 from the drop down list.
  
• 
  Click on Apply and then OK.
  

Please revert with the result of the issue and we will be happy to help you.

 

Microsoft Gaming Services causing freezes in other games with xvd drivers

I also have this issue. Playing Elden Ring, Cyberpunk 2077, or other non-Xbox games I'll frequently encounter "double hitches"--a 1-2 second freeze followed by 1-2 seconds of accelerated gameplay followed by another 1-2 second freeze--that coincide with "Disk n was surprise removed" events in the Event Viewer.

I've spent a lot of time troubleshooting it and found that I can workaround the problem for non-Xbox games (e.g. Steam games) by doing these steps. BUT, this workaround causes Xbox games to become unlaunchable. Do these steps at your own risk.

1. In Device Manager, enable "Show hidden devices".
   
2. Find the XVDD SCSI Miniport device under the 'Storage Controllers' group
   
3. Disable the XVDD SCSI Miniport device.
   
4. Restart the PC.
   

To restore Xbox games to working order, you'll need to re-enable the XVDD SCSI Miniport device, which isn't as easy. Follow these steps:

1. In Device Manager, enable "Show hidden devices".
   
2. Find the XVDD SCSI Miniport device under the 'Storage Controllers' group. Observe that if you right-click it, there is no "Enable" command listed.
   
3. Keeping Device Manager open, start the Microsoft Store application, then try to browse to the XBox app. Observe that a page showing the Xbox app starts to load, but seems to load indefinitely.
   
4. Now quickly return to Device Manager and wait for the XVDD SCSI Miniport device's icon to become enabled. When this occurs, right-click it and choose "Enable this device". (Note that enabling the device will not reinstate Xbox game functionality until you restart.)
   
5. Restart the PC.