Windows 10: My pc crashes and I need help to find the root cause.

Discus and support My pc crashes and I need help to find the root cause. in Windows 10 BSOD Crashes and Debugging to solve the problem; When I play tarkov and stream, my pc gets a black crash sometimes, I cant determine the root cause of it.My pc specs:CPU: Ryzen 9 5950xGPU: EVGA Hybrid... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Cuth V. Antyss, Jan 25, 2025.

  1. My pc crashes and I need help to find the root cause.


    When I play tarkov and stream, my pc gets a black crash sometimes, I cant determine the root cause of it.My pc specs:CPU: Ryzen 9 5950xGPU: EVGA Hybrid Nvidia 3080TiMotherboard: Asus Rog Crosshair VIII DarkHeroRam: 4x8 G. Skill F4-3600C14-8GTZNB DDR4 14-15-15-35Windows [Version 10.0.22631.4169]Windows\Minidump:https://drive.google.com/file/d/10AxnX-AzrhKZ4n81-n2yA_h1f2LDr-vm/view?usp=drive_linkSomething I found on event viewer:"Windows successfully diagnosed a low virtual memory condition. The following programs consumed the&nb

    :)
     
    Cuth V. Antyss, Jan 25, 2025
    #1
  2. W1zzard Win User

    GPU-Z 0.7.5 causing crashes on load up

    Any chance you could narrow it down to which running application causes GPU-Z to crash? Ideally steps to reproduce for me here.
     
    W1zzard, Jan 25, 2025
    #2
  3. What is causing my PC to crash?

    System information (dxdiag):

    Windows 11 64-bit (10.0, Build 22631)

    Motherboard: Gigabyte B550 Vision D (BIOS version F11p)

    CPU: AMD Ryzen 5 5600X

    GPU: AMD Radeon RX 6800 XT

    RAM: 32 GB

    DirectX Version: DX12

    I am troubleshooting issues with Baldur's Gate 3 causing my PC to crash. It has been doing so through several patches of the game and frequently for the past 4 months. I have already reached out to the developers (Larian Studios) and have received little to no support. I'm trying to gather data myself but so far it seems my CPU is hanging so quickly that crash dumps fail to generate. The game is the only application I have that causes any noticeable instability of my PC. The crashes are sometimes slow (2-3 seconds) that propagate from strange graphical glitches (animations stop but characters keep moving across the screen) to audio hangs and then a full shutdown. Sometimes I get a BSOD saying "Unexpected Store Exception". And sometimes the screen just freezes until I press the reset button.

    I have tried a long list of troubleshooting steps, in rough order:

    • Maintaining Windows and all other software (including the game) are fully up-to-date
    • Follow developer recommended steps:
      • Reinstalling the game
      • Check the Resource Monitor for stressed hardware
        • CPU, RAM, and GPU are not saturated at any point during gameplay or the crash.
        • SSD1 is not saturated, however, during some crashes that last 2-3 seconds, the SSD read output appears to saturate just before the system fully hangs.
      • Decreasing performance settings anyway (made no difference)
      • Disable save synchronization between the local and cloud copies
    • Reinstalling CPU and GPU drivers with AMD installer
    • Check Event Viewer for bsod logs
      • Errors from the game itself (bg3dx11.exe and bg3.exe) (no longer seeing these today)
      • Errors from the AMDRyzenMasterDriverV20 service failing to start.
      • Errors from the volmgr saying "Dump file creation failed due to error during dump creation."
      • Errors from the ntdll.dll (no longer seeing these today)
    • Move the game from SSD1 to SSD2 (Both on M.2 PCI-e ports)
    • Reinstall all AMD software with the AMD Clean Up Tool (in Safe Mode) followed by the AMD installation wizard.

    I have not yet tried creating a new user profile (would be easy but I don't know what that would help) or reinstalling Windows (I would really like to avoid that since it would not be easy).

    I'm running out of ideas for things to troubleshoot. If I'm using Event Viewer correctly, it doesn't show any crashes related to the game anymore. I tried Windows Performance Recorder but it doesn't actually save anything until the recording is stopped, which doesn't help me when my whole system is hanging. I don't have any idea why my SSD Read is saturating. The game's crash logs don't reveal anything, and apparently my Windows crash logs are also failing to populate. A redditor with similar crashes upgraded their GPU from an older model to one similar to mine and that solved their problem. Unfortunately I don't have much room to upgrade.

    Could anyone suggest further data gathering steps so that I could find out what is causing this problem?
     
    BShaffer73, Jan 25, 2025
    #3
  4. peach1971 Win User

    My pc crashes and I need help to find the root cause.

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Jan 25, 2025
    #4
Thema:

My pc crashes and I need help to find the root cause.

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