Windows 10: When my laptop connects to the internet, my mouse cursor doesn't move and my Windows 10...

Discus and support When my laptop connects to the internet, my mouse cursor doesn't move and my Windows 10... in Windows 10 Software and Apps to solve the problem; When my laptop connects to the internet, my mouse cursor doesn't move and my Windows 10 navigation bar freezes. What are some ways to fix this problem?... Discussion in 'Windows 10 Software and Apps' started by Parham yekta, Jan 23, 2025 at 7:22 AM.

  1. When my laptop connects to the internet, my mouse cursor doesn't move and my Windows 10...


    When my laptop connects to the internet, my mouse cursor doesn't move and my Windows 10 navigation bar freezes. What are some ways to fix this problem?

    :)
     
    Parham yekta, Jan 23, 2025 at 7:22 AM
    #1
  2. Arun B J Win User

    Laptop doesn's recognize that it's connected to the internet Windows 10

    Hi,



    Thank you for posting your query in Microsoft Community.

    I understand your concern and will assist you to resolve this issue.

    I suggest you to follow the steps below and check if it helps

    Method 1: Windows has a built-in troubleshooter to check and fix issues with Internet connection. I would suggest you to run this troubleshooter to check if the issue is with your internet.

    Refer these steps:

    • Press Windows key +X, select Control panel
    • Change the view by option on the top right to Large icons
    • Click on troubleshooting and click on the view all option on the left panel
    • Run the Internet Connection troubleshooter


    Method 2: Try updating the Network Adapter drivers from the manufacturer's website and check if the issue persists.

    Follow the steps to update the Network Adapter drivers:

    a. Press Windows key + X key and click Device Manager.

    b. Expand Network Adapter.

    c. Right-click on the Ethernet and click on Update driver software.

    d. Restart the computer and check.

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help
     
  3. my laptop won`t connect to internet

    my apps and browser cannot connect to internet and i tryed wifi and ethernet both but still it doesn`t work

    but when i connect my phone to my laptop with the cable and turn on the hotspot

    it connects to the internet

    what should i do to fix it?
     
    mahdi abedini, Jan 23, 2025 at 7:28 AM
    #3
  4. BetoLP Win User

    When my laptop connects to the internet, my mouse cursor doesn't move and my Windows 10...

    Windows doesn`t start. Authomatic repair doesn`t work.

    Thanks again!!

    I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

    I`ll do it and I`ll be updating this thread when I have the report.

    - - - Updated - - -

    I ran SeaTools. These are the results:

    When my laptop connects to the internet, my mouse cursor doesn't move and my Windows 10... 233722d1557862791t-windows-doesn-t-start-authomatic-repair-doesn-t-work-hdd-test-1-.png


    Does it mean my HDD is useless?
     
Thema:

When my laptop connects to the internet, my mouse cursor doesn't move and my Windows 10...

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