Windows 10: How to get back your Microsoft account when your email address has been changed

Discus and support How to get back your Microsoft account when your email address has been changed in Windows 10 Software and Apps to solve the problem; My microsoft account was hacked and taken through my gmail when hacked... Discussion in 'Windows 10 Software and Apps' started by Đức Trọng, Jan 22, 2025 at 3:52 AM.

  1. How to get back your Microsoft account when your email address has been changed


    My microsoft account was hacked and taken through my gmail when hacked

    :)
     
    Đức Trọng, Jan 22, 2025 at 3:52 AM
    #1
  2. Mayra Aqu Win User

    change email address for Microsoft account

    Hi Keith,

    To better understand the concern, we’d like to know the following information:

    • Are you trying to change the email address while retaining the information you have on the Microsoft account?
    • On which Microsoft platform are you trying to change your email address (Xbox account, Outlook account, Community Forum)?

    We'll be waiting for your response.
     
  3. newtekie1 Win User
    Unauthorized Emails from my account?

    It is more than likely that your email account was hacked, either by a virus sniffing your password, or just simply hacked.

    Either way, change your password on your email account. Unfortunately the damage by already be done. They already have your contact list and your email address associated with that contact list. There is nothing stopping them from sending out emails using their own SMTP servers to everyone on your contact list and claiming the emails are from your email address. They don't actually have to have access to your yahoo account or even any yahoo server to send emails to people that come from your address.
     
  4. Mayra Aqu Win User

    How to get back your Microsoft account when your email address has been changed

    change email address for Microsoft account

    Changing email address on Office 365 might affect the subscription that you have. We recommend contacting

    Microsoft Answer Desk
    first for more information before following the steps below.

    Here is how you can change the email address on your Microsoft account:

    • Sign in to
      Manage how you sign in to Microsoft

      and fill in the information needed.
    • Once you are on the page of Manage how you sign in to Microsoft,
      select Add email under the
      Account alias.
    • Choose the option Create a new email address or
      Add an existing
      email address as a Microsoft account alias.
    • Click Add alias.
    • Click Make primary (To make the new email address as primary alias, you need to verify it for security purposes then follow the instruction on the email to
      finish the process).

    Note: It will take up to 48 hours for the change to your email address to be applied across all Microsoft services.
     
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How to get back your Microsoft account when your email address has been changed

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