Windows 10: finding missing files from a folder in onedrive

Have gone into a named folder from 2020 and it says there are no files in the folder?????? But there were - have looked in recycle bin even though I wouldnt have deleted them but to no availd. Any ideas anyone? Thanks

:)

 

Onedrive is missing files

Hi，ConfusedandFlustered

Thank you for your reply and patience.



According to your feedback, BitLocker and OneDrive are completely independent and there is no BitLocker encryption affecting OneDrive file loss.



We are sorry to say that OneDrive web side is the ultimate measure to retrieve lost data, if all else fails, then you may need to try third-party data recovery software options to help you recover your files. However, their success may vary and complete recovery is not guaranteed.



Future precautions:

1. Always make sure to back up important files in a separate location, such as an external hard drive or other cloud service.
   
2. Be careful when deleting folders, especially those related to the system or applications. Always check the contents before deleting.
   

It is again recommended that you submit your suggestions by sending an email to the OneDrive Support team to help you resolve account issues and attempt to retrieve lost data.



See step-by-step instructions: Find lost or missing files in OneDrive - Microsoft Support





Thank you for your support and understanding, and we wish you a happy life.

Best regards，

Jennie | Microsoft Community Support Specialist

 

Unable to find photographs in OneDrive

Hi,

Thank you for writing to Microsoft Community Forums.

I understand that you are unable to see the Photographs that are uploaded in OneDrive. I suggest you to follow the steps mentioned below and check if you are able to find the files:

1. Login to
   https://onedirve.live.com with your Microsoft account.
   
2. Check for the folders or files that are uploaded.
   

If you are unable to find the photographs, I suggest you to get in touch with the OneDrive support team.

Sign in to OneDrive.com from any browser, click the ‘?’ help icon on the top banner of the page and select
Email OneDrive support. Submit your question and follow the prompts to request support.

Hope it helps.

Nikhar Khare

Microsoft Community - Moderator

 

Onedrive

Hi Hiatt,



Thank you for writing to Microsoft Community Forums.



I suggest you to refer the article Find
lost or missing files in OneDrive for more information regarding the missing files.



If the issue still persists please follow the steps to contact
OneDrive support for further assistance on this issue.

1. Login to OneDrive.com.
2. Click the ? Help icon on the top banner of the page.
3. Select Email OneDrive support for the further assistance.

Muralidhar

Microsoft Community Moderator