Windows 10: When I try to play fortnite and alt tab,my screen freezes

Hello,I have a problem with Fortnite. Every time I press Alt-Tab to switch to another application or change the resolution in the game, the screen freezes completely. However, the sound from the game or other background apps like music continues to play.Here are the steps I have already tried:Updated my BIOS, GPU drivers AMD Radeon RX 7800 XT, and chipset drivers.Verified Fortnite files in the Epic Games Launcher.Changed the DirectX version tried both DirectX 11 and 12.Disabled full-screen optimizations and used compatibility mode.Played in Windowed Fullscreen instead of Fullscreen.Reins

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When I press alt+tab or window button while playing fortnite it resets display settings to 60hz and 1080p.

When I press alt+tab or window button while playing fortnite it resets display settings to 60hz and 1080p. The screen also turns black for about 4-5 seconds. I tried updating my drivers but it still did not work.

 

My pc freezes and crashes while playing fortnite

As the tilte suggests i have been experiencing my pc freezing and crashing while i play fortnite (havent tested any other games). To begin with ive been experiencing fortnite crashing mid game for the past week. I updated drivers windows 10 and unistalled fortnite and installed it again. After the windows update i think that the problem expanded to my pc freezing and crashing. To save you some time i have Autoruns from a previous crashing issue

 

Black screen in Fortnite and rocket league, when alt tabbing, clicking windows or anything on my 2nd monitor

Hi

Welcome to Microsoft community.

A black screen when alt-tabbing or interacting with a second monitor while playing games in fullscreen mode can be caused by a variety of factors, including in-game settings, display settings, driver issues, or system performance. Here are some steps to troubleshoot and potentially resolve the issue:

1. Update Graphics Drivers:
   
   • Ensure your graphics card drivers are up to date. You can download the latest drivers from the manufacturer's website (NVIDIA, AMD, or Intel).
     
2. Check Game Settings:
   
   • Although you mentioned the issue doesn't occur in Windowed Fullscreen mode, running the game in this mode could be a temporary workaround.
     
   • Some games have additional settings that might affect how they behave when alt-tabbing. Check the in-game settings for anything related to window mode or display and adjust them.
     
3. Disable Focus Assist:
   
   • Windows 11 has a feature called Focus Assist that can sometimes cause issues when alt-tabbing out of games. Try disabling it by going to Settings > System > Focus Assist and turning it off.
     
4. Adjust Display Settings:
   
   • Ensure that your primary and secondary monitors are set up correctly in Windows. Right-click on the desktop, select "Display settings," and make sure the displays are arranged according to your preference.
     
   • Check the refresh rate and resolution settings for both monitors to ensure they are compatible and not causing any conflicts.
     
5. Reinstall the Game:
   
   • A fresh install of Fortnite and Rocket League might resolve the issue if it's related to corrupted game files.
     
6. Check for Overlays:
   
   • Disable any third-party overlays that might be running, such as Discord, Steam, NVIDIA GeForce Experience, or Xbox Game Bar, as they can sometimes cause issues with fullscreen applications.
     
7. Disable Fullscreen Optimizations:
   
   • Right-click the game executable file and choose "Properties."
     
   • Under the "Compatibility" tab, check the "Disable fullscreen optimizations" option and apply the changes.
     
8. Perform a Clean Boot:
   
   • Sometimes, background applications can interfere with your games. Perform a clean boot to start Windows with a minimal set of drivers and startup programs to see if the issue persists.
     
   • Disclaimer: A “clean boot” starts Windows with a minimal set of drivers and startup programs. It helps to determine whether a background service is interfering with your game or program and to isolate the cause of a problem.
     
     These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by step so that it will help you get back on track.
     
9. Check Graphics Card Software Settings:
   
   • Open the control panel for your graphics card (NVIDIA Control Panel or AMD Radeon Settings) and check for any game-specific settings that could be impacting fullscreen mode.
     
10. System Restore:
    
    • If you can't remember any changes you made that could have caused the issue and it started happening recently, you could try performing a system restore to a point when everything was working correctly.
      

If none of these steps resolve the issue, consider reaching out to the support teams for Fortnite and Rocket League or looking through their respective forums for similar issues reported by other users. There might be game-specific advice or patches available to address the problem.

Best regards

Derrick Qian | Microsoft Community Support Specialist