Windows 10: after installing KB5050009, xbox controller won't connect

Discus and support after installing KB5050009, xbox controller won't connect in Windows 10 Software and Apps to solve the problem; I installed KB5050009, yesterday and suddenly, my xbox controller won't connect anymore. I have tried 2 controllers, 2 cables, two different ports.... Discussion in 'Windows 10 Software and Apps' started by ThomasK01, Jan 20, 2025 at 8:53 AM.

  1. ThomasK01 Win User

    after installing KB5050009, xbox controller won't connect


    I installed KB5050009, yesterday and suddenly, my xbox controller won't connect anymore. I have tried 2 controllers, 2 cables, two different ports. There is no driver in the device manager to update. it is not recognized in the Game Controllers control panel. I plug it in and the controller vibrates, indicating that it has power. before, the xbox button lit up as soon as I plugged it in. Now, it doesn't, and even when I press and hold, it just flashes for a few minutes then shuts down again. I really don't want to miss any more coop dates with friends.running an Asus Tuf, 64 gigs, 13th Gen I

    :)
     
  2. Mala_S Win User

    Can’t connect Xbox one controller to pc

    Hello SubieTY,

    Thank you for writing to Microsoft Community Forums.

    Initially, we need to pair the device to show up in the list while connected through Bluetooth. Check with the below mentioned steps and see if it works.


    Hope it helps.

    Mala S

    Microsoft Community - Moderator
     
  3. Nikhar_K Win User
    Xbox Controller is not connecting to Wireless Adapter

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I appreciate your time and patience to work on this issue. To have a better clarity on the issue please reply to the following questions:



    • Are you using an Xbox one controller?


    If you are using an Xbox one controller, I suggest you to refer the steps in the article

    How to connect an Xbox One Wireless Controller to a Windows PC
    and see if that helps in resolving the issue.



    I would also suggest you to uninstall all the hidden devices under USB hive and check if you are able to connect the wireless adapter. Please follow the steps mentioned below to uninstall the hidden drivers:



    1. Press and hold the Windows + X key on the keyboard.
    2. Select Device manager.
    3. Click View tab.
    4. Select Show hidden devices.
    5. Expand Universal Serial Bus and remove all the greyed out devices. To remove the greyed out devices, right click on the device and select
      uninstall.
    6. Restart your computer.


    Please reply with the status of the issue, we will be glad to help you further.



    Nikhar Khare

    Microsoft Community - Moderator
     
  4. Ariel Acu Win User

    after installing KB5050009, xbox controller won't connect

    Xbox One Controller Wired Connection Registers as Generic Controller

    Hi Trey,

    Using a micro-USB cable is one way on how you can connect your Xbox One Controller to a Windows 10 PC. Once connected, it will install the most current drivers needed for your controller. Regarding your concern, have you tried using another micro-USB
    cable? If not, we suggest that you uninstall first the current driver for your Xbox One Controller on your computer, restart, and then connect the controller using another USB cable.
    There's a possibility that it affects the computer to get the correct driver for your controller.

    If your Xbox One Controller still treated as the generic controller, we recommend that you manually install the driver by performing the following steps:

    • Press Windows Key + X and choose Device Manager from the list.
    • Once Device Manager opens, locate and right-click Xbox One Controller.
    • From the menu choose Update Driver Software.
    • Click on Browse my computer for driver software.
    • Click Let me pick from a list of device drivers on my computer.
    • Locate Microsoft Xbox One Controller on the list and click
      Next
      to install it. If you can’t locate Microsoft Xbox One Controller driver, you might have to uncheck
      Show compatible hardware option.

    Let us know if that works for you.
     
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after installing KB5050009, xbox controller won't connect

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