Windows 10: MTP USB Device Driver problem

Hi, I've been having some troubles lately with my phone and my Windows 10 PC. Previously, I was able to connect my phone Samsung Galaxy A52 5G to my PC and I was able to see it's files in file explorer, now, I can't do that. In device manager, the phone shows up as "MTP USB Device" with a yellow exclamation mark. The driver it's using is from 2006 apparently and I tried to find new drivers, I tried to use a different USB port, and updating Windows. When I manually search for drivers and click on "MTP USB Device, error code 31 comes up."

:)

 

How to Fix a MTP USB Device Driver Problem (Music-related)

Summary

Sometimes, when trying to move music to a Windows Phone device, you might receive a message from your Windows-based computer that the
MTP USB Device is not installed correctly. If this describes you, then this Wiki is for you!

Details

Here's two different methods for fixing your MTP USB Device issue on your Windows-based PC:

Fix MTP USB Device Driver Problem - Option 1

• Download MPT (Media Transfer Protocol) Porting Kit from Microsoft's official website.
• Install it to your computer.
• Reboot your computer.
• Reconnect your mobile phone to your computer by using the USB cable.

Fix MTP USB Device Driver Problem - Option 2

• Go to Device Manager, under Portable Devices, right-click on MTP USB Device, and then click on Update Driver Software to update the MTP USB device driver.
  
  

• Select “Let me pick from a List of device drivers on your computer”. The list will show installed driver software compatible with the device.
  
  
• Select the driver you want to install and then click “Next”. Reconnect your mobile phone to your computer.

If neither of the ways above can solve the MTP USB device driver problems, you'' probably need to look for the MTP USB driver on Nokia's Support Site.

I hope this helps!

David

 

"MTP device driver" failed

when i plug in my nokia 5800 via usb cable, it's showing "mtp device driver" failed and in device manager, yellow marked.

and i'm unable to connect to internet using my nokia 5800 usb cable to laptop but when i connect it using bluetooth with my laptop, i have no such error and i can connect to internet withhut problems.

tohugh both via usb and bluetooth, i can connect to pc suite, but via usb, unable to connect to internet and that mtp device error.

any solution?

 

MTP usb device not installed correctly

Hi Grace Elizabeth Schmidt,

I'm assuming that you have Windows 7 on your computer.

This is the easiest method to fix the MTP USB Device:

Fix MTP USB Device Driver Problem - Option 1

• Download
  MPT (Media Transfer Protocol) Porting Kit from Microsoft's official website.
• Install it to your computer.
• Reboot your computer.
• Reconnect your mobile phone to your computer by using the USB cable.

Fix MTP USB Device Driver Problem - Option 2

• Go to Device Manager, under Portable Devices, right-click on MTP USB Device, and then click on Update Driver Software to update the MTP USB device driver.
• Select “Let me pick from a List of device drivers on your computer”. The list will show installed driver software compatible with the device.
• Select the driver you want to install and then click “Next”. Reconnect your mobile phone to your computer.
• If neither of the ways above can solve the MTP USB device driver problems, you'' probably need to look for the MTP USB driver on
  Nokia's Support Site.

I hope this helps!

David