Windows 10: cant unlock my microsoft account

Discus and support cant unlock my microsoft account in AntiVirus, Firewalls and System Security to solve the problem; when i try to unlock my account it asks for a phone number to send a code to and then unlock my account but for some reason when i put the phone number... Discussion in 'AntiVirus, Firewalls and System Security' started by 7AJI I, Jan 19, 2025 at 9:12 AM.

  1. 7AJI I Win User

    cant unlock my microsoft account


    when i try to unlock my account it asks for a phone number to send a code to and then unlock my account but for some reason when i put the phone number in it says not available now etc... has been saying this for over 2 months now im honestly tired cause to get into my pc desktop i have to use the send code to email everytime and i cant set up a pin because it doesnt let me login into micorosft

    :)
     
  2. Vesao Win User

    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
  3. Edge Search Does Not Permit Change of Region


    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
     
  4. cant unlock my microsoft account

    Accidentally locked my laptop from my Microsoft Account. How to unlock the device

    Hi

    Welcome to Microsoft community.

    If you've accidentally locked your laptop via your Microsoft account and you're not seeing an "Unlock" option, here are the steps to unlock your device:

    1. Physical Access: Go to your locked laptop. You'll need physical access to your laptop to unlock it.
    2. Login Screen: At the login screen, you'll need to enter the password for the Microsoft account that the laptop is linked to. If you have changed your Microsoft account password recently, ensure you're using the latest one.
    3. Reset Password: If you have forgotten your password, you can reset it. From the sign-in screen on your laptop, select 'I forgot my password' and follow the prompts. You'll need to verify your identity and then you can enter a new password.
    4. Two-step Verification: If you have two-step verification activated, you'll need to provide an additional security code which can be sent to your email, phone number or authenticator app.
    After successfully entering your password (and second verification step if applicable), your laptop should be unlocked.

    The lock option from Microsoft account is for temporary scenarios where you've left your device unattended and you want to make sure no one else can access it. Once you unlock it from the device itself, it should be back to normal use.

    Please feel free to let me know if you have any further updates, thanks.

    Best regards

    Derrick Qian | Microsoft Community Support Specialist
     
    Derrick19 - MSFT, Jan 19, 2025 at 9:20 AM
    #4
Thema:

cant unlock my microsoft account

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