Windows 10: I have an issue with an old email address being used to try and access a Microsoft account...

I have started to get emails to old email account with OTP codes in for a microsoft account. This is not anything I have done but obviously my old email has been hacked and they are trying to access a microsoft account or set up a microsoft account. Ideally I would like to shut down the microsoft account as it is not mine and if it is it is so old I don't need it anymore. How can I do this? Can't find how to get support with this from microsoft.

:)

 

old email addresses

Thank you for updating me HA.111

Here is the step to remove that old email address.

Start typing an email address into the “To” field. As soon as you see the old email address being recommended as one of the potential candidates, use the down arrow key to scroll through the list of suggestions. Once you highlight the old email address, type the delete key. In many cases, this will actually remove the entry not only from the current list of suggestions but from future suggestions as well. You may even find that as you mouse over the drop-down list the highlighted item will have an “x” to explicitly allow you to delete it.

Just do this step and your good to go.

Continue to have an escellent day HA.111

Best regards,

Anthony C. De Jesus

Independent Advisor

 

Unauthorized Emails from my account?

It is more than likely that your email account was hacked, either by a virus sniffing your password, or just simply hacked.

Either way, change your password on your email account. Unfortunately the damage by already be done. They already have your contact list and your email address associated with that contact list. There is nothing stopping them from sending out emails using their own SMTP servers to everyone on your contact list and claiming the emails are from your email address. They don't actually have to have access to your yahoo account or even any yahoo server to send emails to people that come from your address.

 

Old email account is not accessible.

No. The email address I used to set up my Microsoft account is now gone, not accessible, no longer exists.

I have a new email address.

I want my new email address to replace the old email address.