Windows 10: Windows 11 - can browse internet but Microsoft Store, Windows Update, Chrome Update all fail

Discus and support Windows 11 - can browse internet but Microsoft Store, Windows Update, Chrome Update all fail in Windows 10 Gaming to solve the problem; Hi,I'd appreciate some help with this issue as I've tried all the online guidance and can't seem to find the issue. It's nothing obvious but think it's... Discussion in 'Windows 10 Gaming' started by M Webs, Jan 17, 2025 at 8:57 PM.

  1. M Webs Win User

    Windows 11 - can browse internet but Microsoft Store, Windows Update, Chrome Update all fail


    Hi,I'd appreciate some help with this issue as I've tried all the online guidance and can't seem to find the issue. It's nothing obvious but think it's something related to TLS/certificates.I can browse to the internet in various browsers, but 'update' actions don't seem to work.Windows UpdateGoogle Chrome UpdateMicrosoft StoreDISM Repair says source file not foundMalwarebytes install fails to complete the install after you launch the installerWindows 11 laptopOther devices in the house work fine. Wired and wireless adapter makes no difference. Tried with local admin user. Reset network sett

    :)
     

  2. Microsoft Windows Updates

    Microsoft has released several updates for Windows Vista, as well as an update for Windows Media Player 11 in both XP and Vista. Download them bellow or through Windows Update.

    Download
     
    HellasVagabond, Jan 17, 2025 at 9:01 PM
    #2
  3. jds21 Win User
    Windows Updates failed to instal

    I just did step one and they have just all installed.... thank you so much.... it was quite frustrating having that update window pop up every 5 minutes and failing to instal every time

    Thanks mate
     
  4. AsRock Win User

    Windows 11 - can browse internet but Microsoft Store, Windows Update, Chrome Update all fail

    Windows Updates failed to instal

    I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

    Step 1 Register DLL files.

    =================

    By trying this step, we can check if the update engines are working properly.



    1. Close all instances of Internet Explorer.

    2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



    Note: There is a space between regsvr32 and atl.dll



    3. Similarly, one by one, register the files listed below:



    Regsvr32 msxml3.dll

    Regsvr32 wuapi.dll

    Regsvr32 wuaueng.dll

    Regsvr32 wuaueng1.dll

    Regsvr32 wups2.dll

    Regsvr32 wucltui.dll

    Regsvr32 wups.dll

    Regsvr32 wuweb.dll

    Regsvr32 qmgr.dll

    Regsvr32 qmgrprxy.dll

    Regsvr32 jscript.dll



    Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



    If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



    Step 2 Verify the relevant Windows Update services.

    =========================================

    1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

    2. Double click the service "Automatic Updates".

    3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

    4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

    5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

    6. Then please click the button "Start" under "Service Status" to start the service.

    7. Please repeat the above steps with the other services:



    Background Intelligent Transfer Service

    Event Log

    Remote Procedure Call (RPC)



    Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



    If it still does not help, let's proceed to step 3.



    Step 3 Reload the Update temporary folders.

    ===================================

    One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



    1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net stop WuAuServ



    2. Click Start, Run, type: %windir% and press Enter.

    3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

    4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net start WuAuServ



    Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.
     
Thema:

Windows 11 - can browse internet but Microsoft Store, Windows Update, Chrome Update all fail

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