Windows 10: Screen turns black while in game can still hear audio, have to reset pc to see again

Screen turns black while in game can still hear audio, have to reset pc to see again

:)

 

Screen turns black while playing game can still hear audio though, have to reset pc or it'll be stuck on the black screen

It started while I was playing a game. My screen went black but I could still hear my friends in discord and the game audio and youtube in the background.

I waited a while to see if just the game simply crashed but my monitor never turned back on so I had to restart my pc.

 

Can’t hear audio while recording games or videos

Hi,



Thank you for writing to Microsoft Community Forums.



We will need some more information to help you with the appropriate troubleshooting steps. Please reply with the following details:

• How are you recording the games or videos?
  
• When you say, “I can't hear anything” you are unable to get the in-game audio or your voice?
  
• What is the make and model of the computer?
  
• Which build version of Windows 10 is installed on the computer? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  

If you are using Game bar to record the games or videos, I suggest you to refer the steps mentioned below:

1. Press Windows key + I to open
   Settings.
   
2. Click on Gaming.
   
3. Click on Capture on the left pane.
   
4. Clear the check box for Record gaming audio only.
   
5. Follow the same steps for Broadcasting.
   

Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

screen turns black when launching game

When I launch a game like Fortnite or PUBG the screen goes black, all I can see is the cursor and hear the game audio and nothing else so if you have a solution please tell me