Windows 10: Blue screen video_dxgkrnl_fatal_error

Hello, I get this error regularly, a blue screen that says video_dxgkrnl_fatal_error. It appears when I'm just simply surfing the internet or watching videos. I have Asus f541sc-dm080t.I tried to find something online but nothing helps. Can someone please help me? Thank you very much :Here is my BSOD Minidump:https://drive.google.com/drive/folders/1RDxvoW1RZczR5OC5B4ylUe0xSOOjaniS?usp=sharing

:)

 

Scan for hardware changes causes blue screen error VIDEO_DXGKRNL_FATAL_ERROR

Hi,

Thank you for contacting Microsoft Community. I will surely help you to fix the Blue Screen error.

The bug check VIDEO_DXGKRNL_FATAL_ERROR indicates that the Microsoft DirectX graphics kernel subsystem has detected a violation.

To understand the issue better, let me know what is the make and model of the computer?

Method 1:

I suggest you to uninstall and re-install latest graphics driver from the computer manufacturer website and check if it helps.

Method 2:

If the issue persists, I suggest you to try the steps in the following article which will help to fix common Blue Screen errors. Check if it helps.

Resolving Blue Screen errors in Windows - Microsoft Support

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

Blue screen - VIDEO_DXGKRNL_FATAL_ERROR

Hello!

One of our employees ran into a blue screen with stop code: VIDEO_DXGKRNL_FATAL_ERROR.

I asked them to send me their mini-dump files in order to diagnose the issue. Thank you for your help.

Dell / XPS 15 9560 (MFG YR 2017)

Minidump.zip

Regards, Luis Orozco.

 

Blue Screen When Plugging in HDMI - video_dxgkrnl_fatal_error


Attachment 93322

Hey guys,

I have a Gigabyte laptop P25 upgraded to Windows 10. (GTX 770M)
I have a problem only after upgraded to Windows 10. When I go to plug in a display through the HDMI port, the screen flashes for a bit, then the blue screen: "video_dxgkrnl_fatal_error" . When it restarts, it can't load in system when the HDMI still in. So I need to remove the HDMI then restart it again. What does this error mean and does anyone know of a solution to the problem / had similar experience?

Thanks!