Windows 10: Blue screen video_dxgkrnl_fatal_error

Discus and support Blue screen video_dxgkrnl_fatal_error in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, I get this error regularly, a blue screen that says video_dxgkrnl_fatal_error. It appears when I'm just simply surfing the internet or watching... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Simona Dědourková, Jan 15, 2025.

  1. Blue screen video_dxgkrnl_fatal_error


    Hello, I get this error regularly, a blue screen that says video_dxgkrnl_fatal_error. It appears when I'm just simply surfing the internet or watching videos. I have Asus f541sc-dm080t.I tried to find something online but nothing helps. Can someone please help me? Thank you very much :Here is my BSOD Minidump:https://drive.google.com/drive/folders/1RDxvoW1RZczR5OC5B4ylUe0xSOOjaniS?usp=sharing

    :)
     
    Simona Dědourková, Jan 15, 2025
    #1
  2. Geethu B Win User

    Scan for hardware changes causes blue screen error VIDEO_DXGKRNL_FATAL_ERROR

    Hi,

    Thank you for contacting Microsoft Community. I will surely help you to fix the Blue Screen error.

    The bug check VIDEO_DXGKRNL_FATAL_ERROR indicates that the Microsoft DirectX graphics kernel subsystem has detected a violation.

    To understand the issue better, let me know what is the make and model of the computer?

    Method 1:

    I suggest you to uninstall and re-install latest graphics driver from the computer manufacturer website and check if it helps.

    Method 2:

    If the issue persists, I suggest you to try the steps in the following article which will help to fix common Blue Screen errors. Check if it helps.

    Resolving Blue Screen errors in Windows - Microsoft Support

    Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.
     
    Geethu B, Jan 15, 2025
    #2
  3. Blue screen - VIDEO_DXGKRNL_FATAL_ERROR

    Hello!

    One of our employees ran into a blue screen with stop code: VIDEO_DXGKRNL_FATAL_ERROR.

    I asked them to send me their mini-dump files in order to diagnose the issue. Thank you for your help.

    Dell / XPS 15 9560 (MFG YR 2017)

    Minidump.zip

    Regards, Luis Orozco.
     
    Luis Orozco1, Jan 15, 2025
    #3
  4. Blue screen video_dxgkrnl_fatal_error

    Blue Screen When Plugging in HDMI - video_dxgkrnl_fatal_error


    Attachment 93322

    Hey guys,

    I have a Gigabyte laptop P25 upgraded to Windows 10. (GTX 770M)
    I have a problem only after upgraded to Windows 10. When I go to plug in a display through the HDMI port, the screen flashes for a bit, then the blue screen: "video_dxgkrnl_fatal_error" . When it restarts, it can't load in system when the HDMI still in. So I need to remove the HDMI then restart it again. What does this error mean and does anyone know of a solution to the problem / had similar experience?

    Thanks!
     
    andy791017, Jan 15, 2025
    #4
Thema:

Blue screen video_dxgkrnl_fatal_error

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