Windows 10: Getting BSOD With Kernel Power Event ID 41 error

I have gotten a BSOD a couple of times now, while playing video games usually battlefield 2042. The PC instantly just resets and turns on again. Ive tried reseating the RAM, reinstalling Nvidia GPU drivers, running DISM.exe and sfc scannow commands. none of this worked. The event code is: 0x8000400000000002.The Event details in event viewer are: BugcheckCode10BugcheckParameter10x4b8BugcheckParameter20x2BugcheckParameter30x0BugcheckParameter40xfffff802f23fdbd0SleepInProgress0PowerButtonTimestamp0BootAppStatus0Checkpoint0ConnectedStandbyInProgressfalseSystemSleepTransitionsToOn0CsEntryScenario

:)

 

Kernel-Power event id 41. BugcheckCode 0

Hello,

Thank you for writing to Microsoft Community Forums.

In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

1. Are you aware of any changes made on your PC, prior to this issue?
   
2. Is this issue specific while playing a particular game?
   
3. Which edition of Windows are you currently using?
   

A Kernel Power Event 41 can occur in the following scenarios.

Scenario 1: The computer restarts, and there is a Stop error BugcheckCode in the event data.

Scenario 2: The computer is shut down by pressing and holding the power button.

Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang).

I suggest you refer the article on Kernel
Power Event ID 41 and follow the steps for the scenario that is causing this error on your PC.

Additionally, you can refer the article on Windows
Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows
and check if that helps.

Regards,

Sandeep Kumar M

Microsoft Community – Moderator

 

BSOD since 23/07, Critical Error Kernel Power- event ID 41

Zbook,

Thankyou very much for your reply. In relation to your first post, I have carried out steps 10-22 (apart from step 15, I will attempt to leave it running with this tonight). The screenshots are attached. I have also uninstalled the programmes detailed above. Unfortunately, as my laptop is a custom built from PCSpecialist, they do not provide BIOS updates anywhere easily accessible. I will phoen them today and see if there are any updates.

Kind Regards
Ash

 

Kernel-Power Event ID 41 Task 63

Hello,

The kernel power event ID 41 error may happen when the computer is shut down, or it restarts unexpectedly.

To help resolve your concern, kindly follow the steps created by Nyima Yonten on this

post.

Do let us know if you need further assistance.