Windows 10: Cannot access Microsoft account to set up new PC

Discus and support Cannot access Microsoft account to set up new PC in Windows 10 Software and Apps to solve the problem; Trying to set up new Dell 3030 desktop. Cannot get past Microsoft sign in screen, keeps going in a loop login, account password is incorrect, asked to... Discussion in 'Windows 10 Software and Apps' started by A Johnson US, Jan 12, 2025 at 6:47 PM.

  1. Cannot access Microsoft account to set up new PC


    Trying to set up new Dell 3030 desktop. Cannot get past Microsoft sign in screen, keeps going in a loop login, account password is incorrect, asked to receive code via email, entered verification code, get message saying that code didn't work and on and on Nothing is working. Tried shift F10 and OOBE\BYPASSNRO but never had opportunity to change internet connection to "I don't have internet".

    :)
     
    A Johnson US, Jan 12, 2025 at 6:47 PM
    #1
  2. angus Win User

    Settings can't be opened using the built-in administrator account


    Hello,
    Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
    I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
    I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
    Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
    I can access settings in Safe Mode but this will not allow me to create a new account.
    Any help/suggestions will be greatly appreciated.
    Cheers
     
  3. Edge Search Does Not Permit Change of Region


    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
     
  4. Cannot access Microsoft account to set up new PC

    Unable to set up Microsoft Account

    Hi CrossFitDerek,

    Thank you for posting the query on Microsoft Community.

    I am sorry to know that you are unable to set up Microsoft account on Windows 10.

    Do not worry, will assist you with the issue.

    • Are you able to log into Microsoft account online?
    • What error message you receive when you enter the new password?
    I suggest you to try the steps provided, in the link below.

    Sign in with a Microsoft account:

    How to sign in to a Microsoft account - Microsoft Support

    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.
     
    Kalpana Shankarappa, Jan 12, 2025 at 6:51 PM
    #4
Thema:

Cannot access Microsoft account to set up new PC

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