Windows 10: Letters did not work for my PIN to access my HP laptop. Told to reset PIN but cannot...

Please see question

:)

 

Win10/HP Pavillion - PIN "unavailable"

Using Win10 on an HP Pavillion Gaming Laptop

PIN went away. Now when I go into create a PIN I get "Something went wrong. Try again later". The step prior is: Start.>Settings>Accounts>Sign in Options>Windows Hello PIN and it reads "This options is currently unavailable - click to learn more". I
followed the steps suggested, but they don't work

Suggestions?.

 

Resetting PIN on HP Pavilion 11k102U

Soooo my laptop's decided my sign-in PIN is incorrect. I've tried to reset my Microsoft password as suggested but that needs to be alpha numeric whereas the PIN needs to be numeric only.

I've tried to set up a password reset disk, but the Windows key doesn't respond, as I haven't signed in with my PIN.

Please tell me I don't really need to do an HP System Recovery???

 

Resetting PIN on HP Pavilion 11k102U

Hi,

To reset pin to can follow the below steps:

• Click on the Windows icon in the left-hand corner of your screen, you’ll open up the Start menu. Next click on
  Settings.
• When the Settings app opens, click on Accounts.
• Click on Sign-in options on the left pane. Under the PIN section, click on the “I forgot my PIN” link.
  
• The password reset procedures differ between Microsoft account and local account.
  

For Local Account:

• If you’re using a local account, Windows will prompt you to verify your local account password. Enter your password and click OK.
  

You’re now prompted to set up PIN again. Enter 4 digit number for your new PIN login and click
OK. If you want to remove and disable the PIN, click Cancel.

For Microsoft Account:

• If you PIN is for a Microsoft account, you’ll see this confirmation dialog. Click
  Continue to confirm that you really forgot your PIN.
• Microsoft will send you a security code to validate that you are the owner of the Microsoft account. Enter the recovery email address for verification and click on
  Next.
• Check your email account and look for a message from Microsoft account team. Copy the security code from the mail and paste it in the Code text box. Click on
  Next.
• Now you can either set up a new PIN or click Cancel to disable/remove the PIN login completely.
  

Thank you.