Windows 10: Can someone help troubleshoot my PC randomly crashing with Blue Screen...

Discus and support Can someone help troubleshoot my PC randomly crashing with Blue Screen... in Windows 10 Gaming to solve the problem; In the last couple of days after installing 2024-12 Cumulative UPdate for Windows 11 Version 23H2 for x64-based Systems [KB5048685]; possibly related?,... Discussion in 'Windows 10 Gaming' started by pietder, Jan 11, 2025 at 5:12 PM.

  1. pietder Win User

    Can someone help troubleshoot my PC randomly crashing with Blue Screen...


    In the last couple of days after installing 2024-12 Cumulative UPdate for Windows 11 Version 23H2 for x64-based Systems [KB5048685]; possibly related?, my computer has been crashing relatively often a couple of times a day, giving me a Blue Screen with the DPC_WATCHDOG_VIOLATION stop code.I've done a couple of scans with Windows Security and MalwareBytes and haven't found anything that fixed the issue. I also checked my device drivers to see if something was out of date but saw no obvious issuesI have attached the latest minidump file in a google drive link here https://drive.google.com/f

    :)
     
  2. Law-II Win User

    Crash/blue screen

    Hi

    I assume from the title of your post Crash/Blue Screen that the PC has crashed and produced a *BSOD=[Blue Screen Of Death] =Blue Screen; and that the PC recovered from this; if and when you see the Blue Screen write the Stop Code down; recover the PC or use one that is working to access the net and look up the Stop Code.

    nb: You may be able to view this with a [*BlueScreenView] application, google for this.

    Edit Link - Blue screen of death (STOP error) information in dump files.

    Description
    ===========

    BlueScreenView scans all your minidump files created during 'blue screen
    of death' crashes, and displays the information about all crashes in one
    table. For each crash, BlueScreenView displays the minidump filename, the
    date/time of the crash, the basic crash information displayed in the blue
    screen (Bug Check Code and 4 parameters), and the details of the driver
    or module that possibly caused the crash (filename, product name, file
    description, and file version).
    For each crash displayed in the upper pane, you can view the details of
    the device drivers loaded during the crash in the lower pane.
    BlueScreenView also mark the drivers that their addresses found in the
    crash stack, so you can easily locate the suspected drivers that possibly
    caused the crash.

    atb

    Law-II
     
  3. Help please with blue screen and then PC crashing randomly

    Hello.

    I had trouble with my PC (Windows 11) getting stuck on the start-up screen without loading the log-in screen. We then took the PC apart, checked and tested everything and it seemed to be Windows. We did a clean install of Windows 11 and updated all drivers. The start up issue is fixed, but now I get the blue screen a few times per day randomly and the PC crashes. The screen has been so quick I have not been able to grab a screenshot. But I have the dump files, I just don't know what they mean. Could anyone help me figure out what is causing the crashes please? I do a lot of video and podcast editing and I keep losing my work randomly when it shuts down. Thank you!

    Dump Files – Google Drive
     
    Petra Brunnbauer, Jan 11, 2025 at 5:17 PM
    #3
  4. Rose Cal Win User

    Can someone help troubleshoot my PC randomly crashing with Blue Screen...

    Blue screen crashes

    Hi Howard,

    We would like to know if you're still experiencing blue screen errors. If yes, the error WHEA_UNCORRECTABLE_ERROR message you received may possibly occur due to a hardware error.
    To efficiently assist you, kindly answer the following questions:

    • Have you made any recent changes prior to this issue?
    • What troubleshooting steps have you done so far?

    Meanwhile, I suggest that you follow the steps in this article on how to troubleshoot WHEA_UNCORRECTABLE_ERROR.

    If the issue still persists, I recommend that you follow the steps in this
    article on how to troubleshoot blue screen errors. You can choose when did you get the error and perform
    the instructions.

    Let us know if you need further assistance.
     
Thema:

Can someone help troubleshoot my PC randomly crashing with Blue Screen...

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