Windows 10: VIDEO_DXGKRNL_FATAL_ERROR

Help me!I have an Acer Nitro V15 laptop, and I keep encountering a blue screen error BSOD whenever I unplug my HDMI monitor Acer Nitro KG1. The crash happens within 1 to 3 minutes after disconnecting the monitor. I've tried multiple solutions, including performing a hard reset, reinstalling drivers, and even checking/replacing the RAM, but nothing has resolved the issue. I’m still experiencing the blue screen, and it’s becoming frustrating. Can someone help me identify the cause and provide a solution? Below is the minidump file generated during the crash:https://drive.google.com/drive/fo

:)

 

Stop code: Video_DXGKRNL_FATAL_ERROR restarting computer





I have a coworker who keeps getting this message and her laptop restarts at seemingly random times. I followed all the steps from www.windows.com/stopcode yet it continues to restart randomly. It is an MSI laptop running Windows 10. I noticed (as in the
image above) that the Stop code is for Video_DXGKRNL_FATAL_ERROR so I both updated the drivers and rolled back video drivers after updating them did not stop this issue. Does anyone have any suggestions?

Moved from: [Windows / Windows 10 / Devices & drivers]

 

VIDEO_DXGKRNL_FATAL_ERROR

I dont know what happen with my pc, i always reset this pc and happen with this BSOD VIDEO_DXGKRNL_FATAL_ERROR

[table][tr][td]Crash dump file:[/td][td]C:\Windows\Minidumps\070323-25015-01.dmp (Minidump)[/td][/tr][tr][td]Bugcheck code:[/td][td]0x113(0x19, 0x2, 0x10DE, 0x1F95)[/td][/tr][tr][td]Bugcheck name:[/td][td]VIDEO_DXGKRNL_FATAL_ERROR[/td][/tr][tr][td]Driver or module in which error occurred:[/td][td]watchdog.sys (watchdog+0x5685)[/td][/tr][tr][td]File path:[/td][td]C:\Windows\System32\drivers\watchdog.sys[/td][/tr][tr][td]Description:[/td][td]Watchdog Driver[/td][/tr][tr][td]Product:[/td][td]Microsoft® Windows® Operating System[/td][/tr][tr][td]Company:[/td][td]Microsoft Corporation[/td][/tr][tr][td]Bug check description:[/td][td]This indicates that the dxg kernel has detected a violation.[/td][/tr][tr][td]Analysis:[/td][td]This is a video related crash.[/td][/tr][/table]
[table][tr][td]Crash dump file:[/td][td]C:\Windows\MEMORY.DMP (Kernel memory dump)[/td][/tr][tr][td]Bugcheck code:[/td][td]0x113(0x19, 0x2, 0x10DE, 0x1F95)[/td][/tr][tr][td]Bugcheck name:[/td][td]VIDEO_DXGKRNL_FATAL_ERROR[/td][/tr][tr][td]Driver or module in which error occurred:[/td][td]nvlddmkm.sys (nvlddmkm+0xC7C2A)[/td][/tr][tr][td]File path:[/td][td]C:\Windows\System32\DriverStore\FileRepository\nvlt.inf_amd64_01ef36ba3f9e7237\nvlddmkm.sys[/td][/tr][tr][td]Description:[/td][td]NVIDIA Windows Kernel Mode Driver, Version 536.40[/td][/tr][tr][td]Product:[/td][td]NVIDIA Windows Kernel Mode Driver, Version 536.40[/td][/tr][tr][td]Company:[/td][td]NVIDIA Corporation[/td][/tr][tr][td]Bug check description:[/td][td]This indicates that the dxg kernel has detected a violation.[/td][/tr][tr][td]Analysis:[/td][td]This is a video related crash. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 536.40 , NVIDIA Corporation).[/td][/tr][tr][td]Google query:[/td][td]nvlddmkm NVIDIA Corporation VIDEO_DXGKRNL_FATAL_ERROR[/td][/tr][/table]

 

Scan for hardware changes causes blue screen error VIDEO_DXGKRNL_FATAL_ERROR

Hi,

Thank you for contacting Microsoft Community. I will surely help you to fix the Blue Screen error.

The bug check VIDEO_DXGKRNL_FATAL_ERROR indicates that the Microsoft DirectX graphics kernel subsystem has detected a violation.

To understand the issue better, let me know what is the make and model of the computer?

Method 1:

I suggest you to uninstall and re-install latest graphics driver from the computer manufacturer website and check if it helps.

Method 2:

If the issue persists, I suggest you to try the steps in the following article which will help to fix common Blue Screen errors. Check if it helps.

Resolving Blue Screen errors in Windows - Microsoft Support

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.