Windows 10: bitlocker recovery key - same SDD from old to new NUC

Hello - I purchased a new NUC 12/2020 for my elderly mother to browse the web. Video has just failed so I today purchased a new NUC and took the RAM and SDD from the old NUC into the new NUC. After turning the new NUC on it requests a Bitlocker key. The first NUC was bought with software and components all loaded. There is no recollection of ever turning on Bitlocker on it Windows 10. If it actually was turned on then it was likely by the shop it was purchased from. I plugged the first NUC in and got it ready for my mother to use browser / printers / monitor etc.I went back to the shop i p

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bitlocker recovery key

Hi Singh,

Thank you for writing to Microsoft Community Forums.

In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. Are you not able login to your computer due to BitLocker Recovery Key?
2. Did you ever setup BitLocker Recovery Key on your computer?
3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
4. Are you using Windows 10 Home or Windows 10 Professional?

Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.

 

Lost bitlocker recovery key

I have lost my bitlocker recovery key and tried following the recovery steps. I have also searched and tried following the command prompts suggested but none have worked.

 

I had to reinstall windows 11, do I need to delete the old BitLocker recovery key and save a new BitLocker recovery key for the new install?

I had to reinstall windows 11, do I need to delete the old BitLocker recovery key and save a new BitLocker recovery key for the new install? The old key is saved in Azure Active Directory.