Windows 10: Camera & external USB services not working, being recognized fine

Discus and support Camera & external USB services not working, being recognized fine in Windows 10 Software and Apps to solve the problem; I am having an issue with a user where their camera & other external services do not work. Windows will recognize the camera, displaying its name, but... Discussion in 'Windows 10 Software and Apps' started by Chris D 104, Jan 7, 2025 at 10:32 AM.

  1. Camera & external USB services not working, being recognized fine


    I am having an issue with a user where their camera & other external services do not work. Windows will recognize the camera, displaying its name, but will never load. It just shows the camera logo, then after around 5 minutes, I get "can't start your camera" error. The camera does not have specific drivers and works perfectly fine when plugged into a different computer for the first time. The user is logged in on their work account for our organization. Additionally, this is not specific to this camera, the user’s previous working camera is no longer working as well. Along with

    :)
     

  2. usb not recognized

    today my windows 10 stopped recognizing external usb attachment thumb drives. My usb connected keyboard and printer are fine. No usb ports show up in my listings
     
    Mike Lewis55, Jan 7, 2025 at 10:34 AM
    #2
  3. Zaki_j Win User
    Toshiba external hard drive not recognized

    Hi Philip,

    Thank you for writing to Microsoft Community Forums.

    I understand that the external hard drive is not recognized by the PC. I appreciate your efforts in trying to resolve the issue.
    It would be great if you can answer these questions to assist you in a better way.

    • Did you try connecting the Hardrive to different USB Port?
    • Does the Hardrive get detected if you try connecting it to a different PC?
    • Are you aware of any changes made to the computer recently?

    I suggest you refer and follow the steps mentioned in the KB article and check if that resolves the issueError:
    “USB Device not recognized” when you try to access a USB external hard drive


    Note: Ignore method 2 & 5 from the above article.

    Let us know how it goes.

    Regards,

    Zaki
     
  4. PTKK Win User

    Camera & external USB services not working, being recognized fine

    USB (all) not recognizing external drives

    Up until a few hours ago my USB recognized my external hard drive. Now it doesn't. Shows up in Device manager as Other devices not a drive. Tried 2 different USB's (didn't recognize), tried a different external drive (didn't recognize), took external
    drive to another Windows 10 PC and it worked fine. I have shut down and restarted but did nothing. The USB ports work on other devices, printers, postage scale, wireless mouse fab but can't get it to recognize the drive. The usb port makes the "noise"
    when you plug/unplug it and the external drive has power from the usb. Any advice?
     
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Camera & external USB services not working, being recognized fine

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