Windows 10: Onedrive status icons missing confusing and incorrect

OneDrive version: Build 24.232.1118.0003 64-bitI have just had to reinstall Win 11 after a catastrophic failure. The version that I now have up and running includes Onedrive for business and Onedrive and both have very confusing "new?" status icons. My personal onedrive is set to download all files. If I rightclick on the cloud on the task bar I see a pop up with a green tick telling me that all of my files are sync'd. However, when I open file explorer in the left column my folders display a variety of status icons including green ticks, clouds and circular arrows:I used to be able to set m

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Why do some folders in OneDrive show an incorrect status icon?

My OneDrive folder is set up so that all files and folders are "kept on this device". Despite this, there are three folders which show as "Sync pending". Opening these folders, there are a few sub-folders also showing as "Sync pending", but the status icon is incorrect, as all files within the sub-folders *are* synced, with the white-on-green status tick. There are no hidden files in these folders. Changing these sub-folders to "Free up space" then back to "Always keep on this device" does not resolve the issue.



Why are these folders and sub-folders showing an incorrect status? What can I do to make all my OneDrive folders show the correct status icon?

 

onedrive status icons are incorrect

I apologize for the late revert. You have two ways to contact our OneDrive support team, see steps below:

Method 1: Email OneDrive Support:

1. In OneDrive online, click the
   question mark icon on the upper-right corner of the page to open
   Help options.
   
   
   
   
   
2. Select Email OneDrive support.
   
   
   
   
   
3. Kindly provide the details of your concern on the pop-up box that would appear.
4. Once done, click the Send button and you will receive a confirmation pop-up that our OneDrive support team will respond on your email account.
   
   
   
   
   
   
   
   
   

Method 2: Post your query on our OneDrive UserVoice.

If you have any other concerns, don't hesitate to post back.

 

onedrive status icons are incorrect

I'm using OneDrive, syncing across 3 devices (one of them a Mac).

The sync function works fine, but is misleading as the status Icons are incorrect. I'll get a "circular" icon on folders (which would indicate they are still synching); but they are not; if I open that folder all folders and files underneath have the solid
green with checkbox showing completely synched.

Some will show the green outline circle with checkbox (meaning some files inside may be cloud only); if I right click on that I see that the option for "Always keep on this device" is checked and sure enough when I look inside the folder all subfolders and
files are solid green with checkbox..

I know all the files are syncing correct as all files have been copied over from a competing cloud file service; so on my laptop I can count files (and space) by folder as needed to very file file/folder/space counts for any folder.

Others have this issue? any Fix?

Note I'm not having the issue of "no overlays" as some have when using multiple (like maybe 8 or more) file syncing services.

Thanks