Windows 10: My keyboard light is on but I cannot type, how to fix?

I recently bought a used pc and had set it up, it was operating perfectly fine until I had a notification about my drivers needing to be updated as the software was out of date and so after I updated my keyboard stopped working. The lights on my keyboard still come on yet I cannot type, I have tried everything to fix it and whenever I go to device manager my keyboards appears as three different unknown devices under the keyboards section. When I try to update drivers I am told there is an error and to contact the manufacturers of my pc however surely there must be an easier way?

:)

 

Keyboard lights

1. Did you mean the keyboard backlight or indicator lights (i.e. Num Lock)?
2. If your problem is about indicator lights, are you using a external keyboard?

--KEYBOARD BACKLIGHT--

Consult your laptop's manual downloaded from the internet. You might want to install some drivers in order to use the backlight.

--INDICATOR LIGHT--

1. LAPTOP KEYBOARD
   • If indicator light, try pressing the Caps Lock key and see if the caps lock light turned on. Same process for Scroll and Num lock.
   • Some laptops may show the "Caps Lock ON" in your laptop screen.
2. EXTERNAL KEYBOARD (EITHER USB OR BLUETOOTH)
   • When you use the external keyboard, locate the "Caps Lock" key indicator light. Try pressing the "Caps Lock" and make sure if it is turned on. Same process for Scroll and Num Lock.

If these are not working, try installing or updating the drivers. You'll need to restart after installing.

 

Issue with typing using keyboard

Hi,

Thank you for contacting Microsoft Community. I understand that you have an issue with typing using keyboard.
I will surely help you to fix this issue.

To understand the issue better, I would need more information from your end.

• What is the make and model of the computer?
• Which web browser are you using?
• Are you facing this issue on all the web browsers?

This issue could have occurred due to these reasons:

1. Damaged hardware.

2. Missing Windows Updates.

3. Corrupt keyboard driver.

Try the steps listed here:

Method 1:

I would suggest you to connect an external keyboard and check if the issue persists or not.

Method 2:

If the issue persists, I suggest you to download and install all available Windows Updates and devices drivers from the computer manufacturer website.

Method 3:

If the issue persists, I suggest you to download and install latest keyboard driver from the manufacturer website and check if it helps.

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

Typing, keyboard

Hi,

There could be some reasons why you're having a problem with your keyboard. To better assist you, we would like to ask you a few questions:

• Have you made any recent changes on your PC prior to this issue?
• Did you encounter any error messages?
• When did the issue begin?
• What troubleshooting steps have you tried so far?

Meanwhile, we suggest scanning your PC using an antivirus program and check if this step will resolve the issue.

We'll keep an eye out for your response.