Windows 10: Acer aspire 5 battery not detected, battery icon not shown

Laptop continue to work when plugged in.Battery Report obtained from Command Prompt shown: No Batteries are currently installedMicrosoft AC Adapter>Properties> Events:18/10/2024 Device settings migrated18/10/2024 Device configured cmbatt.inf18/10/2024 Devoce started CmBattMicrosoft ACPI-Compliant Control Method Battery > Events:18/10/2024 Device settings migrated18/10/2024 Device configured cmbatt.inf18/10/2024 Devoce started CmBattLast battery used recorded on battery report was between 2024-10-14 to 2024-10-21, which coincided with the windows update installed on 2024-10-2

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Battery not detected (Unknown remaining)

Hi,

First of all I suggest you to try with a driver remove and reinstall with Device Manager. To do so:

1. Press WINDOWS + X

2. Click on "Device Manager"

3. Click on "Battery"

4. Right click on the first element on list

5. Click on "Remove"

6. Repeat steps 4 and 5 for the second element on list

7. Click on "Detects Hardware change" (monitor icon)

Then reboot your system and check if the problem still exists.

Please tell me if the solution works.

 

Acer battery won't charge

If the laptop works without the battery then charger is functioning correctly. Take a cloth with a bit of rubbing alcohol on it (or some on-the-go alcohol swabs), and clean the metal contacts that connect your battery to your laptop.

Make sure to install all Windows important updates.

Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


Step 1

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).





7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.





Step 3

Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

1. Shut down the computer and disconnect the power cord.

2. Remove the battery.

3. Press and hold the power button for ten seconds.

4. Reattach the battery and AC power adapter, then start up the laptop.

 

Full charge capacity of battery decreased

Repeat the steps Dave suggest you other three times.

Also you can uninstall and reinstall battery from device manager before each charge. You can do that:

1. Press WINDOWS + X

2. Click on "Device Manager"

3. Click on "Battery"

4. Right click on your battery

5. Click on "Uninstall device"

6. Repeat steps 4 and 5 for each element on battery list

7. Click on "Detects Hardware change" (monitor icon)