Windows 10: Device USB\VID_04E6&PID_5116\53312131233456 requires further installation.

Trying to use the SCR3310v2 CAC reader on Windows 11. I've been told by other users that they can use it just by plugging it in, no InstallRoot required. They even said that middleware can mess it up.I bought a different one months ago and fought it for a bit at first, then gave up. Can't remember if I installed any middleware from it and I'm not sure how I could check that.Tried to access a work portal that requires login info or a CAC and I get "no client certificate presented". Tried to access work email and it says "certificate validation failed".In the Setup information file I got from th

:)

 

"insert the manufacturer's installation disk, and then make sure that the correct drive is selected below."

it also happens to the smart card reader (SCR3310) even got the drivers from the website

SCR3310v2.0 USB Smart Card Reader Drivers, Downloads, Support | Identiv*13ep9jh*_ga*MTczNjY3OTM2NS4xNzE3NzE2NTQ5*_ga_H4QR3KBDYN*MTcxNzc4Njc4Ny4yLjAuMTcxNzc4Njc4Ny42MC4wLjA.

Hardware IDs

USB\VID_04E6&PID_5116&REV_0602

USB\VID_04E6&PID_5116

Compatible IDs

USB\COMPAT_VID_04E6&Class_0B&SubClass_00&Prot_00

USB\COMPAT_VID_04E6&Class_0B&SubClass_00

USB\COMPAT_VID_04E6&Class_0B

USB\Class_0B&SubClass_00&Prot_00

USB\Class_0B&SubClass_00

USB\Class_0B

 

Connect Smart Card error but it is connected

I have a laptop that was upgraded from Windows 10 1703 to 1909. When using my smart card reader I get an error to connect a smart card. In Device Manager the reader shows up when connected. I have rolled back the drivers, reinstalled several times and updated
to the newest version from the manufactures website. Each time I get the same error to connect a smart card, but it is connected. I removed my certificates but now I cannot put them back on because Windows will not see my card. I am also seeing Certificate
Propagation CPU usage at "Very High" in task manager even when the reader is not connected, as well as Smart Card Device Enumeration Service "Moderate". There is also a Local Session Manager "Very High".

I did the same update to my desktop, 1703 to 1909 and only needed to update the driver to the latest version and it works fine so I can conclude that the smart card reader and my card are not the issue.

The only other thing is that Event Viewer shows ID 442 warning that I am not sure what to do with. The other event IDs seem OK, but I am not sure.

"Event ID 442"

Device USB\VID_04E6&PID_5116\53311628718314 was not migrated due to partial or ambiguous match.

Last Device Instance Id: USB\VID_04E6&PID_E001\00000000000000

Class Guid: {50dd5230-ba8a-11d1-bf5d-0000f805f530}

Location Path: PCIROOT(0)#PCI(1C00)#PCI(0000)#USBROOT(0)#USB(3)

Migration Rank: 0xF000FFFF00000022

Present: false

Status: 0xC0000719

"Event ID 400"

Device USB\VID_04E6&PID_5116\53311628718314 was configured.

"Event ID 410"

Device USB\VID_04E6&PID_5116\53311628718314 was started.

"Event ID 20003"

Driver Management has concluded the process to add Service S3XXx64 for Device Instance ID USB\VID_04E6&PID_5116\53311628718314 with the following status: 0.

"Event ID 20001"

Driver Management concluded the process to install driver scr3xx.inf_amd64_975bcddfb18dfce9 for Device Instance ID USB\VID_04E6&PID_5116\53311628718314 with the following status: 0x0.

 

USB Port Oddities


Ok, let's see it with pictures step-by-step. First right-click on the USB device and select Update driver software:





Then select Browse my computer for driver software (LAST option) :





The select Let me pick from a list of device drivers on my computer (LAST option) :





Then select the standard driver from the list and click next:





Click next/OK as required to complete installation. Repeat the steps for all Intel USB devices. Finally click on each USB root device and press DEL to delete it, reply YES when asked. After deleting all USB root devices restart the computer.

I hope this is detailed enough...