Windows 10: Random BSOD - Bug Check error

Discus and support Random BSOD - Bug Check error in Windows 10 Software and Apps to solve the problem; Hello,My PC has started randomly BSOD, I am unable to see the exact error as the screen tears. This is the error: The computer has rebooted from a... Discussion in 'Windows 10 Software and Apps' started by Ethan McMahon, Dec 28, 2024 at 10:42 AM.

  1. Random BSOD - Bug Check error


    Hello,My PC has started randomly BSOD, I am unable to see the exact error as the screen tears. This is the error: The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 0x0000000000000000, 0xffffc604553a5028, 0x00000000b2000000, 0x0000000000030005.Link for the minidump:https://drive.google.com/file/d/1zvzsCSNT644NvQKK0vA2P_cIXiUPr_K7/view?usp=drive_linkThanks!

    :)
     
    Ethan McMahon, Dec 28, 2024 at 10:42 AM
    #1
  2. ARC
    Arc Win User

    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
  3. Tatty_One Win User
    BSOD/BUG Check 04F

    The 04F error code is mainly a hardware error, since you have ruled out the ram, I would suggest it's either a HDD or as you mentioned a pagefile error. I would start by enlarging your pagefile to a fixed (set at min and max) 8096GB and test from there, you may find that solves your problem, as you multitask, open and close different apps the pagefile is just not clearing fast enough.

    If that fails to do the job, I would suggest downloading a free HDD error checking utility, there are a few out there and many are better than the Windows offerings and give that a run and see if it comes up with anything.
     
  4. Bonn84 Win User

    Random BSOD - Bug Check error

    Random BSOD errors

    Background

    • Whilst only bought recently, my laptop (Dell XPS 9560) has a history with random BSOD errors that tend to increase in frequency with time until the laptop becomes unusable.
    • The laptop was given a fresh format and installation recently.
    • Software installed – Installed Windows 10, Office, Winrar, Adobe Reader, Visual Studio 2015, SQL Server, Chrome, DropBox, Google Backup and Sync
    • Within two weeks it reverted to giving BSOD errors.
      • Dumps from c:\windows\minidump available at: Dropbox
    Symptoms

    • Random BSOD errors
      • Page fault in non-paged area (NTFS.sys)
      • IRQL not less than or equal
    • Backup and Sync crashes very regularly (no user friendly message, just googledrivesync.exe has stopped working)
    • Chrome crashes quite regularly (ah snap! message). This happened both before and after the format.
    • Windows Update fails
    Things I tried

    • Uninstalling and re-installing Chrome and Backup & Sync
    • Downloaded and installed Dell Updates
      • Specifically a BIOS update (installed successfully)
    • Ran Dell Diagnostics (at boot time)
      • No issues found
    • Ran Dell SupportAssist Hardware Checkup
      • Succeeded
    • Windows Update
      • In Normal Mode: Message shows up indicating that the system is not up to date. Upon clicking Check for Updates, updates seem to download but then quit abruptly during installation. Same error indicating system is not up to date shows.
      • In Safe Mode: Upon clicking Check for Updates the Windows Update window closes abruptly.
    • sfc /scannow
      • In Normal Mode: Error at 3%: Windows Resource Protection could not perform the requested operation
      • In Safe Mode: Ran successfully, no violations found
    • Chkdsk /f c:
      • Ran successfully
    • Windows Memory Diagnostic
      • Succeeded
    • MemTest86 (more advanced memory test)
      • Freezes mid-way (tried twice)
    • Ran Dell SupportAssist Drivers and Downloads
      • BIOS update
      • Network driver (Intel 8265) – Failed. Installed separately through device manager.
    • Step #9 seems to have solved some of the issues:
      • Windows update succeeded (#4)
      • Sfc /scannow succeeded in normal mode (#5)
      • BSOD errors persisted though (091317-8562-01.dmp occurred after the update)
    Thing I did not try

    • Eliminating hardware (e.g., memory stick)
    • Running Driver verifier

    ***Post moved by the moderator to the appropriate forum category.***
     
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Random BSOD - Bug Check error

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