Windows 10: Windows 11 update took out all audio

I did a Windows 11 update, and it took out both speakers and microphone. They are completely gone - no way to install drivers because they don't appear on the device manager. I tried backing out the update and that didn't work. System restore didn't work either. Is there a way I can get the system to return my audio?

:)

 

Have windows 10, and suddenly my audio stopped

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As the above description is not clear, do let us know the following to assist you better with this issue:

• What is the exactly issue you are facing with audio and how exactly are you trying to access it?
• What exactly do you mean by: Have windows 10, and suddenly my audio stopped?
• Have you made any changes to the operating system, prior to this issue?

I suggest you to install all the pending updates and audio drivers and check if it helps.

Step 1: I suggest you to update the audio drivers from Device Manager and check.

Steps:

• 
  Right click on the Start
  button from the desktop and select Device Manager.
  
• 
  Expand Audio inputs and outputs, right click on
  High Definition Audio Device and click on Update driver software.
  
• 
  Also, try to search for the drivers with the help of model number of your computer from the Manufacturer’s website and install them.
  

Step 2: I suggest you to install all the pending updates after upgrade to Windows 10.

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you accordingly.

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.

 

Windows 10 update messed up audio

Hello,

Thank you for writing to Microsoft Community Forums.

To have better clarity on the issue and guide you accordingly, respond to the questions listed below:

1. What is the make and model of the computer?
2. Which update was installed? Can you help us with the update details?

I suggest you to try the troubleshooting steps listed in the articles below:

• Fix sound or audio problems in Windows - Microsoft Support
• https://blogs.technet.microsoft.com/mediaq/2015/07/30/windows-10-audio-troubleshooting-tips/
  

Additional Information: If the issue persists, update the audio drivers from manufacturer's website.

Mala S

Microsoft Community - Moderator