Windows 10: My laptop constantly crashes or BSOD's or restarts on its own multiple times per day.

Discus and support My laptop constantly crashes or BSOD's or restarts on its own multiple times per day. in Windows 10 Gaming to solve the problem; I have run the verifier and dump files point towards "ntoskrnl" as the culpritI already have the latest network driver but it still is causing... Discussion in 'Windows 10 Gaming' started by McdoodleVS, Dec 26, 2024 at 2:07 AM.

  1. My laptop constantly crashes or BSOD's or restarts on its own multiple times per day.


    I have run the verifier and dump files point towards "ntoskrnl" as the culpritI already have the latest network driver but it still is causing crasheswhat should I do?.

    :)
     
  2. Swisster Win User

    Multiple BSOD Crashes per day

    Hello, for a few months now I've been having BSOD crashes which started as once or twice every few weeks but now is happening 5-10 times in a working day. The crashes happen regardless of how much activity is going on i.e. it could be heavy usage with multiple apps or just having powered the laptop on and it sitting on the desktop page with no apps being actively run (excluding background processes). Here are the specific BSOD error codes I have saved to date (in no particular order):
    • KERNEL_DATA_INPAGE_ERROR
    • PAGE_FAULT_IN_NONPAGED_AREA
    • MEMORY_MANAGEMENT
    • KERNEL_SECURITY_CHECK_FAILURE
    • CRITICAL_PROCESS_DIED
    • FAULTY_HARDWARE_CORRUPTED_PAGE
    • PFN_LIST_CORRUPT
    Some things I've noticed:
    • Multiple BSOD crashes seem to happen in short timeframes and then nothing again until the next time
    • More frequent when running Chrome or MS applications (Teams, Mail), but maybe because I frequently use these in general
    • Tabs in Chrome or Firefox spontaneously crash, sometimes shortly before a BSOD crash
    V2 Log Collector report: LAPTOP-IP833CFN-(2024-02-22_16-47-55).zip - Google Drive (Windows 10 Home)
     
  3. Swisster Win User
    Multiple BSOD Crashes per day

    Hello Axe, thanks for your help. I've attached the screenshot of the report below.
    My laptop constantly crashes or BSOD's or restarts on its own multiple times per day. 406014d1708682069t-multiple-bsod-crashes-per-day-crystal_ss.png
    - - - Updated - - - EDIT - just had a BSOD with a new code:
    • ATTEMPTED_WRITE_TO_READONLY_MEMORY
     
  4. Jag Blade Win User

    My laptop constantly crashes or BSOD's or restarts on its own multiple times per day.

    Multiple BSODs every day. Laptop.

    I will break this post up into sections for easy digestion. The "culprits" of the crashes, the errors they cause, the steps I've taken to try to figure it out or fix it, and my system specs. Any information or help that can be provided will be greatly appreciated!

    Multiple times a day, every day the following two items cause my Laptop to either simply crash and restart with no error screen or message given, or I do get the dreaded blue screen before it restarts. There is no discernible reason for the crashes. They will happen when the system is idle on the desktop with nothing else really running, when it is under heavy load, or even just when browsing the web. When I get the crashes in which no actually BSOD appears (yet a minidump is still created,) typically my screen either freezes or turns black and the sound through my headset just becomes a loud buzzing noise until the system restarts. Sometimes, the screen will turn black except for numerous red, green, and white pixels in various patterns at different locations on the screen. When it comes to the Minidumps though, Whocrashed said the "culprits" are as follows but with no specific information about why:

    1. ntkrnlmp.exe
    2. ntoskrnl.exe
    3. hardware.sys
    4. amdppm.sys
    When I do get an actual BSOD with an error code, I've received all of the following as a result, the actual error varies but it seems to be getting worse. This is the order in which they have ever appeared:

    1. IRQL_NOT_LESS_OR_EQUAL
    2. KMODE_EXCEPTION_NOT_HANDLED
    3. ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (Received only on one occasion)
    4. SYSTEM_SERVICE_EXCEPTION
    5. KERNEL_SECURITY_CHECK_FAILURE
    6. UNEXPECTED_KERNEL_MODE_TRAP
    7. CLOCK_WATCHDOG_TIMEOUT
    I am at wits end attempting to figure out what specifically is causing this. Here are the steps I have taken thus far to try to discern the cause and remedy the crashes:

    1. Ran Chkdsk /f /r -- No issues found at all.
    2. Ran DISM.exe /Online /Cleanup-Image /Restorehealth -- Preemptive step to SFC
    3. Ran SFC /Scannow -- No issues found at all.
    4. Ran Memtest 86 through all possible tests with four passes each. -- No Errors found at all.
    5. Ran Lenovo Diagnostics Full Test for two hours -- No issues found, everything passed.
    6. Cleaned out fans and internals. -- Temperatures are average and stable.
    7. Updated and reinstalled as many drivers as I could for things such as chipset, GPU, etc.
    8. Updated BIOS.
    9. Used Windows 10 Home 64 ISO on a USB drive to repair Windows 10 installation
    The laptop I am using is a Lenovo Legion 5 15ARH05H and my system specifications are as follows:

    1. Operating System: Windows 10 Home 64-bit (Version 22H2, OS Build 19045.2673)
    2. CPU: AMD Ryzen 7 4800H
    3. RAM: DDR4 16GB (2x8GB) Dual-Channel Kingston @ 3200MHz (22-22-22-52)
    4. Motherboard: LENOVO LNVNB161216 (FP6)
    5. GPU: 6GB NVIDIA GeForce GTX 1660 Ti (Lenovo)
    6. Storage: 1TB Samsung SSD 980 NVMe
    7. Audio: Sound Blaster Play! 3 USB sound card
    I was considering running driver verifier next but have heard it can brick your PC on rare occasions, so have refrained from doing that thus far. I have also considered reformatting but would like to use that only as a last ditch effort. This issue has been ongoing for about a month or two and have been progressively getting worse. There used to only be one BSOD a week if that. Now it is multiple a day. It is also worth noting that these crashes have been happening since before updating to a Windows Insider built. I was recommended to update to that as a potential fix for the issue.

    Tenforums was unable to figure out why this was happening and many of my older crash dumps have been overwritten, but here are the latest ones, though I will also update the logs I passed through their V2 tool:

    Latest Raw Minidumps: https://www.mediafire.com/file/80kx30ncqm9vyh7/minidump.zip/file

    Older Minidumps passed through TenForums V2 tool: https://www.mediafire.com/file/uxlrcush0xekjct/VALARIUS-M-%25282023-02-17_20-34-44%2529.zip/file

    Any help that can be provided would be appreciated!
     
Thema:

My laptop constantly crashes or BSOD's or restarts on its own multiple times per day.

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