Windows 10: Laptop restarted and then froze

Discus and support Laptop restarted and then froze in Windows 10 BSOD Crashes and Debugging to solve the problem; I turned on my laptop for the first time, and it said it needed to restart before I could use it. It restarted, loaded for a little bit, and then got... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Star121, Dec 25, 2024 at 10:02 AM.

  1. Star121 Win User

    Laptop restarted and then froze


    I turned on my laptop for the first time, and it said it needed to restart before I could use it. It restarted, loaded for a little bit, and then got stuck on a screen that says "Just a moment..." for like 20 minutes. The website won't let me upload a picture for some reasonIt's been completely frozen. Even when I close it and then open it, it's still exactly where I left it. I've tried holding down the power button, I've tried pressing random buttons, I've tried unplugging the charger and then plugging it back in, I've tried everything, but nothing works.How do I fix this? And why is this h

    :)
     

  2. Laptop Frozed

    Hello,

    This could be due to third party application conflicts, driver relates issues or components gets corrupted.

    I appreciate if you could answer few questions to narrow down to the issue.

    • What is the make and model of the Laptop?
    • What is the error message that you receive?
    • Did you install any third party security application?

    I suggest you to follow the methods below and check if it helps:

    Method 1:

    As a basic troubleshooting step, I suggest you to run
    System Maintenance troubleshooter finds and clean up unused files and shortcuts and performs maintenance tasks.

    • Press Windows key and type Troubleshooting.
    • Select Troubleshooting and hit Enter.
    • Click on View all in the left pane of the window.
    • Select System Maintenance.
    Click Next and follow the on-screen instructions to complete the troubleshooting process.

    Method 2:

    If the issue persist, I suggest you to uninstall and reinstall the display, graphic and network drivers and check if it helps.

    1. Press “Windows key + X” and click on “Device Manager”.

    2. In the list of devices, you should see the Display Drivers.

    3. Right click on the device and then select "Uninstall".

    4. In the uninstall dialog, make sure you select the option to delete the driver package from the system. This causes the driver package installed earlier to be deleted.

    5. In the Action menu of Device manager, select “Scan for Hardware changes” option. This will cause the device driver to be reinstalled. Once the driver is installed, close all windows and restart the computer.

    In some computer you may also see graphic drivers installed additionally, in that case, I suggest you to uninstall them by following the same steps provided above. Do the same for the other drivers mentioned in the post.

    Hope the information helps. Let us know if you need further assistance. We will be happy to help.

    Thank you.
     
    Anju Thekkethil, Dec 25, 2024 at 10:03 AM
    #2
  3. n-ster Win User
  4. Laptop restarted and then froze

    Computer froze on restarting window 10

    Its been 2 days that my laptop is froze on restarting windows. How can I unfroze my laptop?
     
    rallypoint0324, Dec 25, 2024 at 10:03 AM
    #4
Thema:

Laptop restarted and then froze

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