Windows 10: I got stuck in this menu after resetting my laptop

I installed window 11 to my lenovo V14 ADA and I was been asked for activation key to the point that my word and excel with the rest stopped working so I decided to reset the laptop and after rebooting it got stuck in this menu help pls

:)

 

Toshiba Laptop Stuck at Boot Menu

Hi,

Thank you for writing to Microsoft Community Forums.

I understand the inconvenience you are facing with the laptop which is stuck at boot menu.

1. What is the model number of the laptop?
   
2. What is the error you have received when you try to boot the computer to desktop?
   

I suggest you to follow the steps mentioned below and let us know if that helps.

Method 1

Unplug all the external devices and then try to boot the computer to desktop.

Method 2

Unplug the AC adapter to your laptop. Remove the Battery. Hold power button for 30 seconds. Then leave it set for 15-20 plus minutes (Letting it sit longer won't really help to much) and then just plug back in ONLY AC adapter and see if it shows the
hard drive in the BIOS.

Method 3

Start your PC in safe mode

I suggest you to refer the article “Start your PC in safe mode in Windows 10”
for the steps.

If the issue still persists I suggest you to refer the article Recovery options in Windows 10
for more information.

Note: This article includes Reset your PC and
Use installation media to reinstall Windows 10 as the options. I suggest you to ignore these options, since there is a chances of data loss. This will remove all your personal files, apps and drivers you installed, apps and customizations from
your PC manufacturer, and changes you made to settings.

Hope it helps. Get back to us for further assistance on this issue. We will be happy to help you.

Muralidhar

Microsoft Community Moderator

 

Charging stuck at 70%

If the laptop works without the battery then charger is functioning correctly. Take a cloth with a bit of rubbing alcohol on it (or some on-the-go alcohol swabs), and clean the metal contacts that connect your battery to your laptop.

Make sure to install all Windows important updates.

Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


Step 1

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).





7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.





Step 3

Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

1. Shut down the computer and disconnect the power cord.

2. Remove the battery.

3. Press and hold the power button for ten seconds.

4. Reattach the battery and AC power adapter, then start up the laptop.


Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.

 

Resetting the laptop stuck at 99%

Original Title: reset laptop

I bought an Acer. When the laptop was switched on at the shop, i skipped the step where i had to insert my microsoft email add.

The laptop was functioning normally, windows 10 were installed. Then at home, i tried to sign in but it didnt work out. I went back to the shop and they had to reset the laptop but its stuck at 99%. The resetting is taking hours and hours. Is this normal?
All programs have been lost as well. Please help.