Windows 10: Cannot open explorer after update to 24H2 - crashes each time

Discus and support Cannot open explorer after update to 24H2 - crashes each time in Windows 10 Software and Apps to solve the problem; RESOLVED: see below in this message!PROBLEM: After I updated my Win11 home notebook to 24H2 I had a crash of the file explorer together with the... Discussion in 'Windows 10 Software and Apps' started by MiroJa, Dec 15, 2024 at 6:27 PM.

  1. MiroJa Win User

    Cannot open explorer after update to 24H2 - crashes each time


    RESOLVED: see below in this message!PROBLEM: After I updated my Win11 home notebook to 24H2 I had a crash of the file explorer together with the taskbar each time i tried to open the file explorer.It does not matter if I opened it via the icon, or via "Win Key +E". So it was each single time reproducible. And really frustrating!Before the update to 24H2 I could open as many file explorers as I wanted without an error and all was working just right.In Event Viewer eventvwr.msc I found that the faulting module is Microsoft.UI.Xaml.dll:This is my HW / OS SetupCannot open explorer after update to 24H2 - crashes each time :Device: HP Spectre X360 13-aw2002

    :)
     
  2. vinceip Win User

    Explorer Crash FIX!


    Our old Dell Inspiron N5110 got this problem also.
    Taskbar keeps refreshing. Thanks many hints from guys above pointed me the direction to fix it.
    From Reliability History Monitor I found Explorer keeps crashing because of IDTNC64.CPL (type reliability history at Start)
    1. the issue was from IDTNC64.cpl, the sound driver,
    but I could not successfully to uninstall it from device manager nor control panel or rename the file or the folder.
    2. uninstalled High Definition Audio Device few times, problem remain
    3. tried to uninstall within Control Panel > Program file, yet Control Panel only open 2, 3 seconds then closed automatically.
    4. finally solved Control Panel shut down problem by going to msconfig>services>and disable Windows Error Reporting Service. see below sequence:
    Click window + R keys, type msconfig, Enter to open msconfig, click Services Tag and look for Windows Error Reporting Service. Unchecked it, then apply, ok then reboot system when it suggests.
    5. After this, open Control Panel by clicking Start > type Control Panel. Then my Control Panel open and stay put, won't shut down by itself.
    6. In Control Panel > Programs > I found IDT Audio and successfully to uninstall it.
    7. No more taskbar refresh or Windows Explore shut down after uninstalled IDT and Sound still works great!!!
    8. repeat step 4 to check Windows Error Reporting Services by clicking it. OK then follow system suggestion to reboot.
    9. Control Panel still able to open and remain open. Sound still works and no more refresh.
    10. From Reliability History monitor found no more Windows Explorer crashing.
    I am happy and hope above steps help
     
  3. bumgarb42 Win User
    Add-Ons for Firefox crash since update to 80

    I left Firefox open over night and attempted to login to LastPass this morning - all the addons crashed. I had Firefox Task Manager open at the time and before attempting the login all addons were in the list and not using very much resources. After attempting login, all of the addons disappeared from the Firefox Task Manager list.

    I will try the additional suggestions.

    If I want to try a new profile without losing my saved/sync profile (and hopefully with the option of syncing my data back into the new profile) what steps should I take? Or is it just a given that if it is profile corruption, the sync profile is junk...?

    Thanks!


    Cannot open explorer after update to 24H2 - crashes each time 296840d1599743049t-add-ons-firefox-crash-since-update-80-a-before_addon_crash_firefox.png



    Cannot open explorer after update to 24H2 - crashes each time 296841d1599743071t-add-ons-firefox-crash-since-update-80-a-after_addon_crash_firefox.png
     
  4. Bundy Win User

    Cannot open explorer after update to 24H2 - crashes each time

    Explorer crashing

    Thanks Zat. I had never looked at event viewer and it had more info than I thought. Seems the problem was a second computer I was trying to network with. Unplugging the ethernet cable fixed the crashes. Explorer must have been looking in the wrong place I guess.
     
Thema:

Cannot open explorer after update to 24H2 - crashes each time

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