Windows 10: I cannot access my personal onedrive account.

It appears that my account was closed 6 days ago. I'm not sure if this was done by microsoft, and why was it might have been done. Many of my one drive files appear as being only on the cloud, so I can't access them. Who can I contact at Microsoft to re-open a personal account, I can't talk to the 365 team, as they can't do anything about personal account? I've tried to use the available online recovery tools, but they don't work.

:)

 

OneDrive Personal Vault - accessing from Android device

I am trying to access my OneDrive Personal Vault using my Samsung Galaxy S10 smartphone.
Whatever I try I end up with a screen telling me to create a Personal Vault, rather than opening the existing one, which was in fact the 'starting point'.

Steps taken:
- sign in using my Outlook account
- select verification method (send a code to my gmail account)
- paste that into the verification screen

After clicking [Verify] I get this "Create a Personal Vault"-screen.

Any suggestions?





Windows 10 x64
Office 365, Outlook Exchange

 

Can't add personal account to onedrive!!!

Hi Adam,



Thank you for writing to Microsoft Community Forums.



Please follow the steps to contact OneDrive support for further assistance on adding personal account to OneDrive.

1. Login to OneDrive.com.
2. Click the ? Help icon on the top banner of the page.
3. Select Email OneDrive support for the further assistance.

Muralidhar

Microsoft Community Moderator

 

OneDrive Personal Vault - accessing from Android device

Frankly, I thought it had something to do with Authenticator, but it has not.




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The 'alarming' thing of this all is that, when worst comes to worst and you indeed -need- to access the Personal Vault using an Android device, whilst being on vacation or something, i.e. not comfortably at home, behind your Windows 10 desktop, then...
you are lost: the PV can not be accessed.

That's to say, that is my situation.

I tried over and over.

I simply followed the steps and don't see where I went wrong.