Windows 10: Removed family members but still getting security notification emails

Discus and support Removed family members but still getting security notification emails in Windows 10 Gaming to solve the problem; Some time ago I removed my son's email addresses from our family group as they were grown and this was no longer required.However I continue to receive... Discussion in 'Windows 10 Gaming' started by Les Hanna, Dec 11, 2024 at 3:32 PM.

  1. Les Hanna Win User

    Removed family members but still getting security notification emails


    Some time ago I removed my son's email addresses from our family group as they were grown and this was no longer required.However I continue to receive security notification emails - see below for both accounts.I'm concerned that this violates their privacy now they are adults and also seems to indicate that they do not have complete control over their own accounts.You can see from below that the name of the app is included.I have tried installing the android Family app and it shows no-one listed, as does the website. Just me.Happy to provide additional details to help resolve this.Unable to i

    :)
     

  2. removing a family member

    I like to remove a family member from the account but when I select family member I do not see remove option and the only choices are either Block to sign or change. Any suggestion.
     
    MariamMoasser, Dec 11, 2024 at 3:35 PM
    #2
  3. Family member

    It happens normally within a day of me removing the account that's added itself to my account as a "family member". I'll get an email notification from Microsoft saying they have accepted the invitation to be a family member. I have not and will not willingly
    add someone to my account and this appears to not be the case. It sounds like my account is compromised even after I changed my password yesterday.
     
    ChrisBurke_441, Dec 11, 2024 at 3:35 PM
    #3
  4. Removed family members but still getting security notification emails

    Wrong "adult" email address used in family setup

    Hi,

    Try the steps below.

    • Sign into http://familysafety.microsoft.com with that Microsoft account.
    • Click the Manage my family link at the bottom of the summary page.
    • Select the affected user under Family Members and click
      Remove family member at the top left of the screen.
    • At this point you should be able to add that family member to the correct (new) family.
    If the issue persist, I suggest you to create a new email address for your son and add to the family account and check.

    Hope this helps. Keep posting in Microsoft Community for any further queries that you face. We are happy to help!
     
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Removed family members but still getting security notification emails

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    Removed family members but still getting security notification emails: Some time ago I removed my son's email addresses from our family group as they were grown and this was no longer required.However I continue to receive security notification emails - see below for both accounts.I'm concerned that this violates their privacy now they are...
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