Windows 10: Problem with Canon MF Scan Utility, print but don't scan

I buy new Lenovo Thinkpad and install all windows updates and drivers and software for Canon MF453dw software. When I start scanning with the CANON MF SCAN UTILITY program, the following message appears: "Cannot communicate with the scanner. The cable may be disconnected, or the scanner may be turned off. Check the scanner status and try again. Scanner driver will be terminated."I reinstalled the drivers again, reset the printer, modem. I try to blocked all firewall, but problem is not solved.I have installed on old Lenovo which I didn't windows update and still works on it.

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Canon MF 244DW software for scan utility. Installation problems .Windows 11 professional

Please see the link below.

Canon Support for imageCLASS MF244dw | Canon U.S.A., Inc.

The File Name[Windows 32bit & 64bit] MF Scan Utility Ver.1.20.0.2 is necessary for scanning. This file could not be installed successfully.

 

Canon MF Toolbox scan function not responding

Hi there- I have been using Windows 10 for a while and the scan function in the Canon MF Toolbox for MF8580 worked well. After the latest Windows update, I cannot scan any documents anymore ("scanner is not responding"). I am being asked to select a scanner,
which I do, does not help. There is no connection issue as the printing works fine.

 

Canon Printer’s ADF not seen when scanning from PC

I’m having a weird problem with my Canon MF264 printer/scanner. I’ve spent way too much time trying to figure this out - going to need some help. The problem is that when I go to scan multiple documents placed in the ADF (Automatic Document Feeder) the Canon MF Scan Utility on the PC cant “see” the ADF. Currently it fails because it can’t see that anything is in the ADF. If I use the ScanGear option it fails with a Canon error message: “Scangear MF can’t communicate with the scanner” Code 155,0,0. Background:

• Scanning from the ADF was working from the problem PC at one time. It has been a few months since I used it last.
• The printer is connected to the problem PC (running W10 22H2) by USB cable.
• The printer is also connected to the network via Ethernet cable. I’ve tried it with the Ethernet cable disconnected.
• All functions of the printer work. It copies on the printer from the ADF. It scans from the Platen Glass from the problem PC using the Scan Utility.
• I have a second printer/scanner (Epson) connected by USB that can scan from the problem PC using it’s ADF.
• When I use the Scan Utility to scan from the Feeder I get a message on the PC to “put a document in the feeder” - however a document is in the feeder.
• The printer’s LCD screen says “The original is in the Feeder”.
• Originally, in Canon MF Scan Utility, the only scanning option available was the “Platen Glass”. The other normal options - “Automatic” and “Feeder” - were not listed under any of the scanning methods in the Utility.
• I updated the printers firmware, printer drivers, and scanner driver to the most recent versions from Canon. There were updated versions. The new scanner driver was dated 11/28/2022.
• After the printer updates, the normal 3 scanning options are now present in the Utility, but it doesn’t work from the ADF Feeder with the error message I listed above.
• I have a second PC (W10-22H2) that is connected to the printer through the wired network. It can scan from the ADF just fine.
• I’ve tried disabling my antivirus software.
• Again, all functions of the printer and the drivers are working just fine.
• It is only the USB connected PC having a problem with the Canon printer.

There have probably been 5 or 6 Windows Updates since the ADF last worked and I think one of them was going from 21H2 to 22H2. I recall a thread here talking about something like this just recently with a registry fix, but I can’t find it. If you are the OP let me know! Any thoughts on how to get communication to and from the printer through USB connection?