Windows 10: My wireless mouse keeps freezing.

My Wireless mouse keeps freezing up. I have used different kinds just to rule out the problem being the mouse. It is not. I have to turn the computer off and on and it corrects the issue for a while but then it goes back to freezing. Please help.

:)

 

Logitech Wireless Mouse

Hi Ken,

Not working wireless mouse could be due to the following:

• Outdated device driver
• No device driver installed
• Faulty wireless mouse receiver

We would like to know some information to better isolate the issue:

• Have you done any changes (like updating your Windows) on your computer prior to the issue?
  
• Have you tried using using your wireless mouse on other computer and checked if the issue persists?
• Have you tried updating your wireless mouse driver?

For initial troubleshooting steps, we suggest that you follow the steps below on how to run Windows troubleshooter:

• Type troubleshoot in the search box and press Enter.
• Select Hardware and Devices, then click
  Run the troubleshooter.

If the troubleshooter didn't work, you can check this
article about updating your wireless mouse driver.

Let us know if you need further assistance.

 

wireless receiver mouse keeps freezing.

Hi, I own a Windows X550IU laptop (not the gaming kind). With that computer I use a wireless receiver mouse from Mossy Oak. My computer has 3 USB ports, and when I started using my mouse through the first two ports, after a while it would always start to
freeze for milliseconds at a time, kind of like lagging. I started using the mouse through the third port, and it went well for a few months, until now. It started to freeze for small split-seconds over and over again, making it impossible to use. I cant give
anyone any specs because I threw out the box for both my laptop and my mouse. If anyone could help me that would be great! Thanks!

P.S. I'm using the included wireless usb receiver that came with the mouse because it either won't show up on the bluetooth listing screen, or it IS, but it says "unknown device" and still won't connect. Thanks for reading this long P.S.

 

Wireless Mouse Freezes Up

My Logitech mouse quit working so I switched to an HP wireless mouse, which keeps freezing up. I have to restart my desktop to get it working again, but that only lasts for a short while. Troubleshooter didn't find any problems. A search of the forums
had suggested solutions for older versions of windows, which was to delete other mice from Programs. No Logitech programs were found. Anything else I can try?