Windows 10: Bluescreen and a lot of freezes on a new laptop

Hey, i bought a new computer and it was running fine until i made the windows 11 updates, from then it started bluescreening and freezing randomly without doing any heavy work, i have tried to analyze the dump files but they all say something different every time so here are the dump files from the minidump folder:https://drive.google.com/drive/folders/1I1h_LfRp7hoBZstI6RZDegqFAQuF1iJz?usp=drive_link

:)

 

Laptop Freezes Randomly A Lot!

Ever since I updated to Windows 1903 and now Windows 1909, my laptop freezes a lot. And the timing is so random too. I've updated all the drivers that I can think of and the issue is still there. Is there anything else that I can do so that my laptop won't
freeze randomly? I just bought this laptop about 8 months ago and now I can't use it normally it is quite frustrating. I did a factory reset on my laptop twice already. BIOS is up to date as well. Any suggestion is appreciated. Thanks.

 

My laptop randomly freezes and becomes completely unresponsive

Hi Mia,

You laptop freezing and hanging could be caused by different possible scenarios. For us to address your concern, kindly answer the questions below:

• Were there any recent changes made on your computer? Like an update or a new programs was installed.
• Was there a specific activity you were on when the computer freezes.
• What troubleshooting steps have you tried?

We look forward to your response to our queries.

 

Bluescreens / Freezes


Hey guys,

so i'm having some issues with my Computer. It randomly freezes up when playing games or browsing the web. If this happens no dumpfile is created. Sometimes it bluescreens and creates a dump file. I got 2 different Bluescreens and another one when i debugged my Drivers to check for issues.

Bluescreen 1: UNEXPECTED_KERNEL_MODE_TRAP <- the dumpfile for this bluescreen will be in the ZIP file.
Bluescreen 2: CLOCK_WATCHDOG_TIMEOUT <- Sadly there is no dumpfile from this bluescreen so i can't upload it.

All right now when i read stuff up a bit i stumbled across checking my drivers with driver verifier. Then when i rebooted to start again my Computer didn't boot anymore.
Before even loading my users it

Bluescreen 3: DRIVER_VERIFIER_DETECTED_VIOLATION <- No Dumpfile aswell

So after resetting my Computer to a save point i checked every driver 1 by 1 to filter out which one is causing the issue.

The Blue Screen only appeared when i checked Intels driver hswultpep.sys

So now i'm kind of lost with what to do from this point since i cant find anything on the internet to solve this driver issue.

Thats why i'm here hoping for some help because this freezing and Blue Screening is really annoying.

Greetings

Lyra