Windows 10: Integrated Camera and Bluetooth drivers ongoing issues

For a while now, I've been experiencing an issue where on my laptop Lenovo IdeaPad S340-15APITouch my integrated camera keeps having issues working, especially whenever I join or use a videoconferencing platform or site like Teams or Zoom. This happens almost every time I join a session and the webcam will show up and then disappear and state that the camera is either in use in another application it's not or can't be recognized. The only solution is to run the diagnostics and troubleshoot the camera to restart. This is timely and frustrating. Similarly, the Bluetooth icon disappears from

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Issues with accessingg Bluetooth Streaming and Camera on Windows 10

Hi Rollin,

Now that you have me with you let me take care of this.

Provide us additional information to assist you better with this issue:

• What is the make and model of your computer?
• What exactly happens when you try to access Bluetooth streaming on your computer?
• What is the complete error message/ error code of this issue?

If haven’t tried, update the Bluetooth drivers from Device manager by following the steps below and check if the issue is resolved.



Step 1: Update Bluetooth drivers.

• Press Windows key + X keys on the keyboard and select
  Device Manager from the context menu.
• Expand Bluetooth driver options, right click on the driver and select
  Update this software option from the context menu.
• Follow the on-screen instructions and wait for the update to complete.
• After the update is complete, close the window and check if the changes are effective.

If the issue persists, download and install the latest and most compatible Bluetooth drivers from the manufacturer’s website on the computer and check if the issue is resolved.



Also, do the same for Camera drivers as well and check if you are able to access it.

Step 2: Also, I suggest you to install all the pending updates on Windows 10.

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Kindly update the status of accessing Bluetooth streaming and Camera on Windows 10 for further assistance.

Thank you.

 

Problem with Lenovo integrated camera

Hi,

Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I will certainly help you with this. This issue may arise due to driver corruption issue. Kindly follow the below given steps to
troubleshoot the issue:

Method 1:

I suggest you to run the Hardware and Devices
troubleshooter and check if it helps.

• Type troubleshooting in the search bar.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click on Hardware and Devices.
• Follow the on-screen instructions to run the troubleshooter.
• Check if issue persists.

Method 2:

You may also update the Camera driver from Device Manager manually and check if this helps.

• Press (Windows key + X) and click on “Device Manager”.
• Expand “Other devices”.

• Right click on the “Integrated webcam” drivers and select “Update Driver Software”. Once this is done, restart the computer and check if the issue persists.

Method 3:

If issue persist, I suggest you to try installing it in compatibility mode. Compatibility mode runs the program using settings from a previous version of Windows. Follow these steps to install the drivers in compatibility mode and check if that helps.

• Download the Integrated webcam drivers from the manufacturer’s website.

• Right-click on the driver setup file and click on ‘Properties’.
• Click on the ‘Compatibility’ tab and check the box
  ‘Run this program in compatibility mode for’ and select Windows 8/8.1 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.

Hope this information is helpful. Do reply if you need further assistance, we will be happy to help you.

Thank you.

 

Integrated camera driver not present in Windows 10

Hi,

There are several reasons why this issue occurs, such as the driver is required to be downloaded manually to the manufacturer's website or when the driver is hidden. To know more about your query, we would like to know the following:

• What is the make and model of your device?
• Did you make any changes prior to the issue?
• If any, are there any error messages?
• What troubleshooting steps have you done so far?
• Have you tried to check if the show hidden device options is enabled? To do so, under
  Device Manager > click View > then check the
  show hidden device option.
• Have you tried to search automatically for driver software? To do this, we suggest that you follow the steps provided on this
  link.

Once your done searching for recommended driver software and Windows doesn't find the camera driver, we suggest that you go to the device manufacturer's website and check for the available driver.

We'll be waiting for your response.