Windows 10: Windows 11 update fault.

Hello, I have updated my laptop to windows 11 and since then I have been experiencing issues on my laptop. For example: the F1 button does not work and if I press the letters “N” or “B” it takes me to a new help centre page and doesn’t matter if I am on fire fox, chrome or any other website browsers platforms.. This makes its super difficult as I am study and trying to set up a new business all from my laptop so I am not 1 week behind in my study and my work. Please advise as soon as possible so I can get back on track. Kind regards Elias Awit

:)

 

win 11 crashing while idle [windows 11 page fault in nonpaged area]

If your Windows 11 device is crashing while idle and displaying the error message "page fault in nonpaged area", it may be due to a hardware or software issue. Here are some steps you can take to troubleshoot the issue:

1. Check for updates: Make sure that Windows 11 and all drivers and software on your device are up to date. Check for updates in the Settings app, and install any available updates.
   
2. Check for memory issues: Use the built-in Windows Memory Diagnostic tool to check for memory errors. Press Windows key + R, type "mdsched.exe" and press Enter. Select the option to restart your device and check for problems.
   
3. Check for driver issues: Make sure that all drivers on your device are up to date. Use the Device Manager to check for any outdated or malfunctioning drivers, and update or reinstall them as needed.
   
4. Check for malware: Use a reputable anti-malware program to scan your device for any malware that may be causing the issue.
   
5. Check for hardware issues: If none of the above solutions work, it may be a hardware issue. Check your device for any physical damage, and consider taking it to a repair technician for further diagnosis.
   

By following these steps, you may be able to diagnose and fix the issue of Windows 11 crashing while idle with the error message "page fault in nonpaged area".

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

Windows Updates failed to instal

I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

Step 1 Register DLL files.

=================

By trying this step, we can check if the update engines are working properly.



1. Close all instances of Internet Explorer.

2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



Note: There is a space between regsvr32 and atl.dll



3. Similarly, one by one, register the files listed below:



Regsvr32 msxml3.dll

Regsvr32 wuapi.dll

Regsvr32 wuaueng.dll

Regsvr32 wuaueng1.dll

Regsvr32 wups2.dll

Regsvr32 wucltui.dll

Regsvr32 wups.dll

Regsvr32 wuweb.dll

Regsvr32 qmgr.dll

Regsvr32 qmgrprxy.dll

Regsvr32 jscript.dll



Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



Step 2 Verify the relevant Windows Update services.

=========================================

1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

2. Double click the service "Automatic Updates".

3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

6. Then please click the button "Start" under "Service Status" to start the service.

7. Please repeat the above steps with the other services:



Background Intelligent Transfer Service

Event Log

Remote Procedure Call (RPC)



Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



If it still does not help, let's proceed to step 3.



Step 3 Reload the Update temporary folders.

===================================

One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



Net stop WuAuServ



2. Click Start, Run, type: %windir% and press Enter.

3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



Net start WuAuServ



Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.