Windows 10: Unable to create new user as admin

Hi,For some reason I am unable to login my normal user when logging on my laptop. Each time I try login, it won’t allow me to put a password in, just asks to do single use code, which I get emailed to me, input it and takes me back to sign in screen again.So I created a new user, lets me login. But I am unable to get any admin privelages. I have an issue on this user where the ‘yes’ button is not visible whenever asked to allow access to anything.When booting up the command prompt, tried adding to local group admin, but I get system error 1376. Overall, randomly unable to login to my normal ac

:)

 

I can't create a New User Profile that is Not Corrupt! Please Help!

Hi,

I realize the inconvenience you are facing in creating the new user profile on your device. Do not worry we will help you with this issue.

As a work around, I suggest you to enable the built-in administrator account, log-in with the admin account to create a new user profile and check if you are able to check. This will let us know if the issue persists with user account or the operating system.

Step 1: Follow the steps to enable Built-in admin account.

Enable Built-in administrator.

• Press Windows + X key together on your desktop screen.
• Click on Command Prompt (admin) to open
  Command Prompt.
• Type the following command and hit Enter:

• net user administrator /active: yes (Check for the spaces)

4. Now log off from the current user and try to login to the administrator account that is enabled.　　

Note: Please follow the same steps and type net user administrator /active: no to disable admin account after the troubleshooting is done.　

Step 2: Refer to the articles to create a test user account/ Microsoft account respectively.

For Local account: Create a local user account in Windows 10

For Microsoft account: Help with Microsoft account


Hope it helps. Get back to us with an updated status of creating new user profile for further assistance.

Thank you.

 

Windows 10 Pro (1703): Unable to create new user accounts

Corrupt User Profiles are common in Windows, especially after the upgrade from Windows 8.1/7 to Windows 10, and various solutions for this problem could be applied, depending on the situation and error message you receive. Users say that user profile can
become corrupted because a lot of things, so we don’t know exactly what causing this issue.

Follow these workaround to create a new user profile.

• Restart your computer, and login to the admin account again (it’s better to use this account, than account you just created)
• Navigate to the corrupt user account (it’s on the disk you have Windows installed on (usually C, under Users)
• Open your corrupted user profile and copy content form it to your new user profile
• Once everything is done, logout from your admin account, and log back in to the new account, and your settings should be transferred.

Also, check if you enabling hidden admin account will resolve the issue. Follow the steps provided below.

• Restart your computer and boot into
  Safe Mode.
• Open Command Prompt (by right-clicking on the Start Menu button, and choosing Command Prompt Admin)
• Type in the following command and press Enter: net user administrator /active:yes
• You should get “The command completed successfully” message. Reboot your computer.

You have activated the admin account, and it will be available to login on the next boot. So, when your computer starts, just login into the admin account and follow the steps below, to create a new user profile:

• Go to Settings, and then to Accounts
• Go to Family and other users
• Click on Add someone else to this computer
• Follow the instructions and finish the creation of new users profile.

We hope this solution helped you to restore your user profile.

 

Unable to create new User account

Hi Richard,

Thank you for your interest in Windows 10.

• 
  Are you logged in with a Microsoft account or Local account?
  
• 
  Are you trying to create new user account using Administrator account?
  

I suggest you to run SFC scan.

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files

Run the System File Checker (SFC) scan to fix any corrupted files. Follow these steps:

https://support.microsoft.com/kb/929833?wa=wsignin1.0

Please get back to us with the information required, we’ll be glad to assist you.