Windows 10: Why do I keep getting booted back to the sign in screen when I enter a password then click...

This problem started today when I got home from work, I tried to sign into my laptop and it has been doing this for a couple hours. I am confused and worried bc the computer has a lot of info on it

:)

 

Hacked - new Enter Password screen - after windows sign in screen

A "friends" Windows 10 got hacked. He allowed remote access and now is locked out. The Windows sign in screen comes up and he can sign in but the a new window pops up and asks for password. Maybe a BIOS password? How get I fix this? I can boot to repair options with a win 10 install DVD, tried restore points but they all fail . Any suggestions would be greatly appreciated!!!

 

Keyboard issue when entering password after exiting screen saver

Hi,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if there is change in keyboard settings.

To assist you better, please provided us the information below:

• Are you getting any error message?
• Is the issue occurring while booting to the computer?
• What is the make and model of the computer?

I suggest you to follow the steps below to check if you are able to enter the password using On-Screen keyboard and also run hardware troubleshooter to check for any change in hardware settings.



Step 1: I recommend you to try to use the On-Screen Keyboard to enter the computer.

1. At the login page.

2. Click on Ease of Access icon which is present on the bottom right corner of the screen.

3. Then select On-Screen Keyboard from the list.

4. Click on Password box and enter the password into it through On-Screen Keyboard.

Step 2: I suggest you to perform the Hardware and Devices troubleshooter. Check if it helps.

1. Click on Search bar.

2. Type “Troubleshooting” without the quotes and click on
Troubleshooting.

3. Click on View All on the left panel of the screen.

4. Click on Hardware and Devices.

5. Click on Next and follow the prompts to run the troubleshooter.

Please get back to us with an update on issue with using keyboard at the login page, we will be happy to help.



Thank you.

 

Getting rid of sign in password

Hi,

If you are using the Microsoft account then, there is no option to disable the password from the lock screen. Logging in to Windows 10 requires entering your Microsoft account credentials as
some of the services and settings require its access.

We suggest that you create a local user account to disable the password from the lock screen. You can also switch to local account and remove the sign in option. To do so, kindly visit this
link.

If you want to automatically sign in to your account, we recommend that you follow the steps below:

• Press the Windows key and the R key at the same time.
• Type netplwiz on the textbox, then press the Enter key.
• Once the User Accounts window pops up, select the user account that you want to sign in to automatically.
• Uncheck Users must enter a username and password to use this computer, then click on
  Apply.
• Enter the password of the requested account.
• Click on OK.

Note: It is not advisable to remove the password of any of your user accounts for security purposes.

We hope this helps. Let us know if you have any other questions.