Windows 10: Problem on videos 360°

I have some problem on video 360°... i never had any problem on playing on my computer, but now i can't watch them as before because it works only watching the bottom and if i tilt a little up it freezes. What happened?

:)

 

unable to view O/U format videos in 360 mode

Hi KJChen1972,

To better address your concern, I recommend that you check the Microsoft Store to see a number
of apps that you can use to open local videos that are 360 enabled. In this case, I suggest that you install
360 Viewer app which you can download from the list. This is so you'd be able to associate video formats that are
enabled with 360 capabilities. By following the steps indicated on this
article, you can change the default apps by file type. This way, you'd be able to assign it to
Microsoft Edge for videos that you want it to be played to enable the 360 Viewer.

In the event that if the issue still persist, I recommend that you post a feedback by using the
Feedback Hub. You can use this article as a guide in the event that you've done the troubleshooting
steps recommended and still the issue persists.

I'll be waiting for your response, to assist you further.

 

Can't get Youtube to show videos in Chrome

Load this checklist video in Edge: (I'm assuming you did at least a few of these steps, since you stated you tried other suggestions earlier) Go through the list of suggestions here to try to repair YouTube for Chrome...

 

Can't get Youtube to show videos in Chrome

I haven't gotteen to this suggestion yet - but, I've shut down half my Extensions and, now, I get the voice of the Youtube videos - but still not the video. Thought this clue might help.