Windows 10: stuck in endless parent consent loop on login page

I've just reset my laptop to factory settings and set it up and then restarted it but am stuck in endless parent consent loop I'm 47! on the login page so I can't even rest the laptop again there is no escape out of it?Many thanks in advance

:)

 

Child Microsoft account can't login, stuck in endless loop of parental consent needed

I don't know if that is the case, as I'm stuck in the login loop and cannot access the account. What should I do?

 

Child Microsoft account can't login, stuck in endless loop of parental consent needed

Hello, Melissa R1

Welcome to Microsoft Community.

May I ask if your child’s account has the same email address as the parent’s account that needs to approve it? That might be one of the reasons why parental consent is stuck in a loop and cannot be completed. If that is indeed the case, one possible solution is to add another email address as an alias to your child's existing account (Add or remove an email alias - Microsoft Support). This way, you can use the new email address to sign in and approve their account.

When you've exhausted all the possible solutions you can try on your own, the best course of action would be contacting Microsoft customer support: Contact Us - Microsoft Support. They might provide you with further assistance.

Let me know if you have any other concerns.

Best regards

Yuhao Li

Microsoft Community Technical Support

 

Windows 10 stuck in endless restart loop

Hello,

My name is Patricia and I am an Independent Advisor. I am here to help you today.

I'm sorry for that problem.

Please try these suggestions.

https://www.thewindowsclub.com/windows-10-stuck...