Windows 10: Unable to access BIOS, UEFI, or Advanced Startup.

IssueI have been unable to access the BIOS menu or access any of Windows 11 advanced startup features. Any attempts to do so lead me to an indefinite black screen where I cannot see what is happening. However, I am still able to boot Windows and use the computer normally. This motherboard was purchased new from Newegg and was opened and installed by me yesterday. When I boot up the system, no Aorus or Windows logo appears and no prompt shows up to push any keys to enter BIOS, even with fast start up disabled in system settings Control panel > Hardware and Sound > Power Options > Syst

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Unable to access BIOS at startup

I am converting from Windows 7 Pro to Windows 10 Pro, using a clean new disk and a new licence. I am having problems with a recent W 10 update, that introduced a problem with a 'PCI Data Acquisition and Signal Processing Controller - Driver'. (See another thread). In Windows 7 this device does not exist and the error did not appear at every startup of W 10 as it does now.

I have downloaded Panasonic's .CAB file for Windows 10, but can't get it installed.

I guess that as it's updating Windows files, it needs the laptop to re-boot and install the changes before returning to run Windows - just like a Windows update. I've found information suggesting accessing the BIOS and selecting an option, however I am unable to access BIOS at startup, using the normal <F2> key. I found this:-

However the Run dialog did not work. Also following the tutorials link has a problem as the 'Advanced Options' UEFI option is not provided. I have tried a few other suggestions found on-line but all fail.

One reported, "A number of users have complained that for some reason they can’t access BIOS on Windows 7 and Windows 10 operating systems. This seems to be a problem that arises on dual GPU PCs."

My laptop, a Panasonic Toughbook CF-31Mk3, has dual GPUs, an AMD Radeon HD7750M and an Intel HD Graphics 4000. Incidentally, the Panasonic application to select a GPU for every program is missing from the standard Windows installation. I am hopping that the .CAB file will address this and other similar problems.

Running Version 1909 build 18363.535.

So are there any other ways of accessing the BIOS/UEFI?

 

Unable to access BIOS at all

Hi Ed,

I have tried using the Advanced Startup and was still unable to get to the BIOS through any of the options provided (those which I could carry out without reverting to a previous image or restoring my system entirely).

 

unable to restart using advanced startup to access uefi settings

When I used to turn my computer on, before fast boot i guess, i used to see an MSI logo and at the bottom it told me to either press F2 or F12 for setup or bios.