Windows 10: small screen when playing games

help small window when playing a all games only help

:)

 

BSOD When playing games

Hi Jackson,

Thank you for contacting Microsoft Community.

Please share the information requested below:

• Does the BSOD occur while playing a particular game?
• Is the game downloaded from Windows Store?

I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

• Press Windows key + X, select Device Manager.
• Expand Display Adapters.
• Right click on the driver and select Update Driver Software.
• Follow the on-screen prompts to update.

Refer the link below for more information:

Resolving Blue Screen errors in Windows - Microsoft Support

Hope this helps. Keep us posted on the status for further assistance.

 

BSOD when playing games

Hi SmilinGisli,

Welcome to the Microsoft community and thank you for asking your question in the community!

Understand that your computer often blue screens of death while gaming and that you have tried reinstalling Windows, reinstalling the graphics drivers, testing your RAM and SSD and HDD, and you have reset your BIOS, but still to no avail.

I would love to suggest a solution for you immediately, but the dump file you provided only points to your nt kernel conflict and doesn't allow me to analyze a more specific cause. What I would like to ask you is can you tell me the name of the game you are playing, and are you experiencing the blue screen even in normal use (when not playing games)?

You can also open a small dump file and then when you get another blue screen upload all the dump files together to the thread.

Here are the steps to open a small dump file:

1. Select Start > Control Panel.
   
2. Double click on "System" and select "Advanced System Settings > Advanced".
   
3. Under "Startup and Recovery", select "Settings".
   
4. In the "Write debug information" list, select "Small memory dump (256k)".
   

Thank you again for your understanding and support! Please let me know if I have misunderstood. Tell us the results and we will get back to you as soon as possible. We look forward to hearing from you.



Best regards,

| Microsoft Community Support Specialist

 

Unable to play video games on Windows 10, black screen after log-in screen

Hi Natasha,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience you are facing with accessing the Windows 10 operating system, we will help you with this issue.

Do let us know the following to assist you better with this issue:

• From where are you trying to play the video games (downloaded/ from website)?
• If you are playing games from website which browser are you using?
• Were you able to see any error code/ error message when the game crashes?
• Are you able log-in to your computer?

This issue might have occurred due to corrupted/ outdated display drivers.

As you see black screen while logging to the desktop, I suggest you to refer to the below Microsoft article about this issue, try the troubleshooting steps and check if it helps.

Black screen after upgrading to Windows 10

Also, I suggest you to install all the pending updates on your device.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Kindly update the status of this issue and required information, we will be happy to help you further.