Windows 10: could somebody take a look at my dump files to see what is causing by bugcheck crashes please

hi, i just reinstalled windows recently and everything is mostly fine but i do get these random crashes heres an exampleThe computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b 0x00000000c0000005, 0xfffff8016fe96d1e, 0xffffac8388066270, 0x0000000000000000. A dump was saved in: C:\Windows\Minidump\111524-10156-01.dmp. Report Id: 26881123-2030-4404-bed5-b9cd57aa9feeif someone could take a look at it it would be appreciated because im not familiar with windbg t

:)

 

Bugcheck Crash

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate the efforts taken by you in resolving the issue. I understand that you are receiving Bugcheck crash on your computer. I’ll certainly assist you with the issue.



However, please let us know:

• Do you receive a Blue Screen when the computer crash?
  
• When exactly does the computer crash?
  
• Are you aware of any changes made to the computer prior to this issue?
  
• Which build version of Windows 10 is installed on the computer? Refer
  Which version of Windows operating system am I running?
  
• What is the make and model of the computer?
  

If you are receiving a Blue screen error then, I would suggest you to refer the troubleshooting steps mentioned in the article
Troubleshoot blue screen errors.



I would suggest you to share the dump files so that we can analyze them and get to the root cause of the issue. To share the files Navigate to
C:\Windows\Minidump, upload the files to OneDrive and share the OneDrive link.



We await your response.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

How to figure out what is causing Windows 11 BugChecks

In the last few days my Windows 11 system has started to crash on a regular basis, and with various different BugCheck codes displayed on the BSOD, including:

• SYSTEM_SERVICE_EXCEPTION
  
• PAGE_FAULT_IN_NONPAGED_AREA
  
• IRQL_NOT_LESS_OR_EQUAL
  

I have exported the BugCheck entries from the System event log, and have copied and zipped a couple of MEMORY.DMP files, but I have no idea how to figure out what is causing the crashes.

Any suggestions are very welcome!

Thanks

 

Crash dump cause ntoskrnl.exe

Hello. I have bought a new hp desktop. I bought it 2 months ago. The last month everyday i have a crash dump which makes a restart and then everything is ok. Sometimes the crash dump happens for second time through a day. The message that the WhoCrashed
analyses says:

Windows version: Windows 10 , 10.0, build: 16299

Windows dir: C:\WINDOWS

Hardware: HP Laptop 15-bw0xx, HP, 8331

CPU: AuthenticAMD AMD A9-9420 RADEON R5, 5 COMPUTE CORES 2C+3G AMD586, level: 21

2 logical processors, active mask: 3

RAM: 4175093760 bytes total

Crash Dump Analysis

Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.

On Sun 18/2/2018 1:05:34 μμ your computer crashed

crash dump file: C:\WINDOWS\Minidump\021818-27000-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x75E9F3)

Bugcheck code: 0x124 (0x0, 0xFFFF9C8C2F9FF7D8, 0x0, 0x0)

Error: WHEA_UNCORRECTABLE_ERROR

file path: C:\WINDOWS\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).

This is likely to be caused by a hardware problem. This problem might also be caused because of overheating (thermal issue).

The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Sat 17/2/2018 1:38:54 πμ your computer crashed

crash dump file: C:\WINDOWS\Minidump\021718-26406-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x75E9F3)

Bugcheck code: 0x124 (0x0, 0xFFFFB987AD209038, 0x0, 0x0)

Error: WHEA_UNCORRECTABLE_ERROR

file path: C:\WINDOWS\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).

This is likely to be caused by a hardware problem. This problem might also be caused because of overheating (thermal issue).

The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Thu 15/2/2018 1:16:39 πμ your computer crashed

crash dump file: C:\WINDOWS\Minidump\021518-30453-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x75EB33)

Bugcheck code: 0x124 (0x0, 0xFFFFC784115228F8, 0x0, 0x0)

Error: WHEA_UNCORRECTABLE_ERROR

file path: C:\WINDOWS\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).

This is likely to be caused by a hardware problem. This problem might also be caused because of overheating (thermal issue).

The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Wed 14/2/2018 12:03:03 μμ your computer crashed

crash dump file: C:\WINDOWS\Minidump\021418-26500-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x75EB33)

Bugcheck code: 0x124 (0x0, 0xFFFF96884353A038, 0x0, 0x0)

Error: WHEA_UNCORRECTABLE_ERROR

file path: C:\WINDOWS\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).

This is likely to be caused by a hardware problem. This problem might also be caused because of overheating (thermal issue).

The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Mon 12/2/2018 11:48:34 πμ your computer crashed

crash dump file: C:\WINDOWS\Minidump\021218-26500-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x75EB33)

Bugcheck code: 0x124 (0x0, 0xFFFFC508896DF8F8, 0x0, 0x0)

Error: WHEA_UNCORRECTABLE_ERROR

file path: C:\WINDOWS\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).

This is likely to be caused by a hardware problem. This problem might also be caused because of overheating (thermal issue).

The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

Every diagnostic test i made found NO hardware problem. This problems has happened even if i have opened Mozilla, even if a play a game. But one it happened without having a program in use. I've made all the updates of BIOS, of Graphics Card, and of everything.
I really don't know how to find a solution. This laptop cost 600€ and i cannot imagine that it can't make a simple job as 2 or 3 open tab at Mozilla. I use Mozilla cause its easy for me to save bookmarks which helps me at my work. I feel disappointed



Conclusion

6 crash dumps have been found and analyzed. Only 5 are included in this report. No offending third party drivers have been found. Connsider using WhoCrashed Professional which offers more detailed analysis using symbol resolution.
Also configuring your system to produce a full memory dump may help you.