Windows 10: I am unable to update to Windows 11 even though my PC is listed as eligible.

According to Microsoft's PC requirements, my PC should be eligible for Win 11 upgrade. However, when I run the assistant, it states, "The processor isn't currently supported for Windows 11." But my processor is on the list of supported CPU's.Supported Processors:https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-10-22h2-supported-intel-processorsMy specs:

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The Windows 11 eligibility check said that my processor isn't eligible although it's on the list of eligible processors?!

As the question says, the check told me that my processor isn't eligible but it's on the eligible processor list. It's an Intel(R) Core(TM) i3-7100U CPU @ 2.40GHz 2.40 GHz. I've got 16gb RAM.

 

Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz 2.60 GHz - is it eligible for windows 11?

Hi Windows Technical Support team,

Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz 2.60 GHz - is it eligible for windows 11?
As per the below article
Windows 11 System Requirements (microsoft.com)

• Processors/CPUs (Central Processing Units): 1 Ghz or faster with 2 or more cores and appearing on our list of approved CPUs. The processor in your PC will be a main determining factor for running Windows 11. The clock speed (the 1 Ghz or faster requirement) and number of cores (2 or more) are inherent to the processor design as it was manufactured and are not considered upgradable components.
  
  As per this description the above configuration is eligible for windows 11 upgrade
  
  but
  
  Windows processor requirements Windows 11 supported Intel processors | Microsoft Docs
  
  this is not mentioned in windows 11 supported processor list, hence it is not allowed to upgrade to window 11.
  

I also installed PC Health Check app to see if my PC can run Windows 11 or not, except the process not mentioned in eligible list, rest everything was green, that means it is compatible/eligible to upgrade to windows 11?

can you please check this?

 

I want to know that my PC is eligible for windows 10 update?

Hi

Greetings,

The Minimum System requirement for Windows 10 PC is

• Processor: 1 gigahertz (GHz) or faster.
• RAM:1GB for 32 bit or 2 GB (64-bit)
• Since You have more than the minimum requirements,Your PC is eligible for running Windows 10.

Hope it is helpful..