Windows 10: I seem to have two microsoft accounts under the same email address

Lee Solomon1 · Nov 6, 2024 at 5:18 AM

I seem to have two microsoft accounts under the same email address and this is causing major issue when trying to set up a new PC. It and this is causing major issue when trying to set up a new PC. It keeps saying the password or Email is incorrect even when I am logged correctly on another PC

:)

newtekie1 · Nov 6, 2024 at 5:22 AM

Unauthorized Emails from my account?

Embarrassingly, everyone on my email list received spam originating from my account, which is Yahoo based. A scan with MSE found two trojans, a Java/Rowindal.A and a Downloader:Java/OpenStream.W.

Are these the source of my unwanted email traffic? Would someone opening this email be infected with the same problems? Could there be more dangerous underlying threats.

Hell, I have quite a few high dollar clients in my list. I always treat people's addresses like they were unlisted numbers, and don't send frivolous "Hey how are ya" junk. This is mortifying.*Eek!
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It is more than likely that your email account was hacked, either by a virus sniffing your password, or just simply hacked.

Either way, change your password on your email account. Unfortunately the damage by already be done. They already have your contact list and your email address associated with that contact list. There is nothing stopping them from sending out emails using their own SMTP servers to everyone on your contact list and claiming the emails are from your email address. They don't actually have to have access to your yahoo account or even any yahoo server to send emails to people that come from your address.

GaryFletcher3 · Nov 6, 2024 at 5:22 AM

I want to change my Microsoft Account email address to my current email address.

The problem is the website will not let me add my current email address, saying, "this address is already taken. Choose another." It will not let me remove my current Microsoft Account email address. My current Microsoft Account email address will soon be invalid. The Microsoft phone support bot won't let me talk to a person, and suggests I go to the online help, which directs me to try the steps which don't work as described above. How can I get help? windows 10.

Mayra Aqu · Nov 6, 2024 at 5:22 AM

change email address for Microsoft account

Hi Keith,

To better understand the concern, we’d like to know the following information:

Are you trying to change the email address while retaining the information you have on the Microsoft account?

On which Microsoft platform are you trying to change your email address (Xbox account, Outlook account, Community Forum)?

We'll be waiting for your response.

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