Windows 10: issues with my camera

Discus and support issues with my camera in Windows 10 Gaming to solve the problem; I'm having issues with my camera app stating the camera cannot be found. I did reimage the unit and updated all drivers and firewall settings, but... Discussion in 'Windows 10 Gaming' started by Aneisa Wilson, Nov 5, 2024 at 2:02 PM.

  1. issues with my camera


    I'm having issues with my camera app stating the camera cannot be found. I did reimage the unit and updated all drivers and firewall settings, but nothing is working. Can anyone assist?

    :)
     
    Aneisa Wilson, Nov 5, 2024 at 2:02 PM
    #1

  2. Windows 10 update issue - camera

    Hi,

    Thank you for posting your query on Microsoft Community.

    I would require more information to help you better.

    What is the make and model of the camera?

    I would suggest you to make sure the camera is installed properly and listed under Device Manager.

    Follow these steps:

    • Press “Windows key + X” from keyboard.
    • Select “Device Manager” option from the list.
    • Check if the Camera is listed in the devices list.
    If it is not listed then the Camera driver is not installed. I would suggest you to run “Hardware and Devices” troubleshooter to diagnose and fix the issue.

    If the camera is listed in the device manager, then perform the following troubleshooting methods:

    Method 1:

    You may try running the Hardware and Device troubleshooter and check if it helps.

    a. Press Windows Key +R, type Control Panel.

    b. Type troubleshooting in the search bar, click on troubleshooting.

    c. Click on Hardware and Sound, click on Hardware and Devices.

    d. Follow the steps from the wizard to run the troubleshooter.

    Method 2:

    If that doesn’t work, then I would suggest you to perform troubleshooting steps from the link “What
    to do if you have problems with an app
    ” to diagnose and fix if the issue is with Camera app.

    Method 3:

    If this doesn’t fix the issue, I would suggest you to uninstall the camera from Device Manager then reinstall it and then check if this fixes the issue.

    Follow these steps:

    • Press “Windows key + X” from the keyboard.
    • Select “Device Manager” option.
    • Search for Camera, then right click and select “Uninstall”.
    • Then restart the computer.
    • Download the latest driver from the Manufacturer’s website and install it.
    Please do let us know if you need any further assistance related to Windows, we will be glad to assist you.
     
    Mohammed Yaseer, Nov 5, 2024 at 2:03 PM
    #2
  3. John Fer Win User
    Camera issue

    Hello,

    This issue might be caused by corrupted system files. For us to know more, please answer the following:

    • Were there any recent changes made prior to the issue?
    • Are you getting any error messages or pop-up message while using your camera?

    Meanwhile, we suggest updating your generic drivers. To do that, follow the steps provided on this
    article.

    Get back to us and give us an update.
     
  4. issues with my camera

    Tried messenger for camera....

    Hi,

    Normally, the issue with the camera not being detected is caused by an outdated driver or a recent update triggers a system conflict. To assist you with your concern, we suggest that you follow the steps listed on this
    link. This is to identify and resolve any issues if Windows
    can't detect the device.

    Let us know how it goes after performing the suggested steps.
     
Thema:

issues with my camera

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