Windows 10: Providing Lock Screen password to new owner of computer?

I sold a personal laptop which I did a complete factory reset on. When I shipped it, the laptop would power up to the setup screen so the new owner could enter their own password. Buyer has emailed me three weeks later saying he has locked the computer and needs the password to unlock it. Since it is reset, is there any issue with providing the lock screen password to the new owner. I also went to my Microsoft account and deleted this computer which I assume will prevent automatic file backup. Very cautious about giving any passwords to a third party.

:)

 

change the lock screen password

Hi Eric,

Let us resolve you concern regarding on how you can change your lock screen password. We suggest that you follow the steps below:

• Press the Windows key; then, select Settings.
• Click Accounts; then, Sign-In Options.
• Tap the Change button in the Password section.
• Re-enter your password; then, create a new password.

We would appreciate it if you could get back to us and provide us your feedback.

 

Windows 10 lock screen password

We appreciate the details that you've provided. We suggest that you remove the lock screen password by following the steps below:

• On the Windows search bar, type in Netplwiz and select the top most result.This window gives you access to Windows user accounts and many password controls.
• Right at the top is a checkmark next to the option labeled Users must enter a username and password to use this computer.
  Uncheck that.
• Click Apply and it will prompt you for your current password. Enter it twice. The next time you reboot, or your PC wakes up from a nap, you’ll no longer need to type in your password.

Let us know the results.

 

Lock Screen Password

Hi Eashwar,

About your concern on enabling password protected lock screen, follow the steps below:

• Go to Settings > Click Accounts.
• On the right panel select Sign-in options > Under Password you'll see the option to add password.
• Follow the on-screen instructions.

Keep us posted with the result.